InTown Suites Extended Stay Prattville AL

A/C running water

cockroaches, rough sheets, bad smell, damage and stains everywhere

Bed and room

The view was the back of a restaurant the room was outdated and rundown

Bad experience

On my paperwork it stated check in was until 7pm. I arrived at office at 640 pm and office was closed. I had to scurry around to find other accommodations and I was charged a $58 cancelation fee when I did not cancel the reservation. I spoke to property manager and they did not refund my money.

Nothing ,bad service keeps posting that a room is available and when you show up they say room is unavailable staff needs to do better

Bad service keeps posting that a room is available and when you show up they say room is unavailable staff needs to do better trash service

it was in a good area and I felt safe

it took a while for the water to go hot

Feeling like you are in your own home

None

There is a rooster (no joke) that walks around the parking lot around 4-5am everyday that crows for 30 minutes or more straight-- very loudly. My room was not updated like the pictures show, old beds, nasty carpet ugly repainted cabinets etc.., not very clean( i bought Lysol for everything and wore flip flops in the shower) You get 2 towels, 1 roll of toilet paper and you cannot get more no matter how long you stay. Just a note i was not aware how "extended hotels" work so that is my ignorance if they all work the same way so ask before you book. There is NO cleaning/maid service,trash pick up, No blow dryer, iron, dishes, utensil, clothes hangers, breakfast/coffee or anything not even an ice tray in the freezer. The cabinets were repainted with a stain that splashed all over the white walls that at first we thought was blood. These places are meant i guess for a blue collar worker in town for a job just needing a place to rest. This is NOT for a vacation. ONLY plus It was cheaper and close by friends that we visiting. It did have a full size frig and we did not see any bugs. So overall as they say you get what you pay for.