Hilton Garden Inn Dallas Arlington

We stayed here with our kids after a day at Six Flags. Everything about the hotel was great, it was nice to be able to walk to dinner at the steakhouse next door and was very close to the theme park. Staff was friendly and went out of their way to help when we asked for extra towels and pillows. Room was clean and in good shape, beds were comfortable. Only area for improvement that I identified was the condition of their pool. The water was green which suggests an algae bloom which consequently leads to insufficient chlorination and can make swimmers susceptible to illness or infection. They need to get someone out to brush and treat the pool until the water is in better condition. I would not advise swimming in it if you are immunocompromised.

Oh my gosh, this hotel charges for everything! We were charged $10. just to park at the hotel. There was a QR code, in the room so you can TIPPED the maid! The breakfast was the worse we have ever seen and they charged us for it, 2 bowls of ceral equaled $11.00. Our total bill was $234.00!

Our first night, while siiting on the bed , my daughter felt a lump on the bed which turned out to be someone's chewing tobacco. I'll pulled backed the sheets on my bed and found "body fluid" stains on the sheets. They obviously were never changed. This is after we paid double the usual rate for the room. The next night we met a guest at the desk who reported that she discovered a brown substance smeared on her sheets. Those also had never been changed. I noticed there are no sheets on the housekeeping cart. So, it's not their practice to change sheets. This is disgusting!! I chose a Hilton brand hotel because I thought I wouldnt have to worry about basic cleanliness.

Pool was absolutely filthy

Great hotel

Terrible reception, bad expression, and when it was time to pay, he didn't even speak to us, he just reached ckeout to take our cards

Excellent service by staff! Great clean rooms and great breakfast.

Very nice hotel!