The Westin Riverfront Mountain Villas, Beaver Creek Mountain

Property needs basic maintenance and more staff. Room was rather worn and tired. Phones didn’t work, coffee pot had rust all over it, drawers falling apart, the tv system appeared to be from the early 2000s. While eating at the restaurant and bar had one bar tender attending the bar and 8 tables. He bar tender was doing as best a job as he could, but seriously, they need more staff.

it had a little market/grocery store inside and a Starbucks. the gym and spa seemed great but I couldn’t check it out because I had my kids with me. no babysitting service!!!

there’s a shuttle that goes to Beaver Creek village just once an hour so a pain to get to the village. the gondola they have only gets you to the Landing, not to the village so unless you have a lift ticket, you can’t get there via the gondola.

I recently stayed at the Westin Riverfront Villas from Nov 4 - Nov 6. I was not satisfied with my stay. I had booked a Studio, 1 King, Sofa bed, Balcony. The room I received had no balcony, just a small ledge with a railing. I also was not satisfied with the housekeeping services. I had requested my room to be touched up and the bed remade. I received two bags with 20 towels from housekeeping instead which I did not request. I was hoping for better services while choosing to stay at the Westin.

Everything!!

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Lovely villa. We stayed in the studio. Very nice. Great having washer and dryer. We were only there for 4 nights so we didn’t get a tidy since it was only 4 nights but didn’t need one. They changed our towels out when we called. Location was good. Close to Vail and you can take a shuttle there. We drove since we wanted to stop on way back. In the summer, several shops and bakeries were closed on Sunday and Monday. We ate at the taco truck that was very close to Westin. It was fantastic. We also ate at Westin bar area and it was also great. Bob’s place was ok.

Property was nice and clean. Room was great. Would stay here again.

This facility is a timeshare property so when renting a room, a timeshare owner offer up their room and not Westin. Your Bonvoy status means nothing here. Weston would rather go away and not bug them. Our room was on the ground level with a privacy fence block our view of the grills & fire pit, but also the view of the Eagle river & mountains. The security locks were not used & we didn't feel safe. Requested a different room at the front desk of the Westin. Three times over three days the individual goes back to discuss with the "Manager on Duty" and after being away for 5 minutes comes back with a message from the manager can do anything. Question if they even talked to the manager. The WiFi was down when we arrived on Friday told it would be up shortly. Told to use the Westin Business Center which also down. Same story on Saturday & Sunday. Thank goodness it was up on Monday. Worst part was that Westin Housekeeping would only clean after 7 days. It was like the Villas was a leprosy colony and wanted to avoid all contact with us. We call over a request for fresh towels, more coffee, liquid soap for the shower and a number of other items. Everything was delivered in two plastic bags. So I need to figure out how to remove the shower soap bottle from the bracket & install the new one. Not as easy as I thought. The best item was we asked for 3 hand towels and got three rolls of paper towels. The outdoor patio was very dirty and floor had not been swept for some time. So much for Marriott management at this location as it was very disappointing!

Great location and View of the river. However construction out front and restaurant was undergoing a rebranding and was closed