Hotel Thuringerhof

Poor Customer Care front office staff and some restaurant staff

It was ok but would only go back if there there was no other choice

Hotel was located in the city center close to what we needed. Rooms were recently renovated, clean and comfortable. Very nice. The internet was a little sporadic, but the staff helped out. The lift was very dated and reminded us of what we experienced in tourist hotels in Europe. The staff compensated by carrying our luggage up two flights of stairs for us. Only real drawback was the limited parking. Breakfast was good and again staff were very pleasant and helpful.

Stayed at the hotel for six nights whilst working in the city. Got to know the staff very well. They're very friendly and provide a great service. The hotel may not have the infrastructure of a four star hotel but the service is definitely there. Rates are also in little high for the country but affordable. It would be nice if they provided more TV channels and upgraded some of the decor.

Did not receive twin bed room as requested but a double bed, broken lift, noisy & faulty air conditioner, poor maintenance of bathroom, 2 lights not working, poor food in resaurant

the rooms are ok for some nights, but not for a holiday. the communication skills of the personell is poor. too laud AC. good location - down town.

Namibia was an experience we will remember with fond memories. Our first time in your lovely country. Thank you.

The hotel was dirty and the staff was not helpful.

The elevator had broken down and we had to carry all our luggage up to the second floor without any assistance. We were leaving early so breakfast was missed. We would have like to have a something for the morning so we didn't have to leave on an empty stomach. i.e cereal. The room was spacious and good for a quick stop over, but I would not want to stay there longer.

It really need some maintenance big time.