Ao Prao Resort

Everything, everything is just perfect, staff, room, breakfast…

Nothing

The beach area is beautiful. Good snorkeling with plenty of fish right off the beach (south end by the reef). All the staff were very friendly. This area of the island is very peaceful. Beautiful sunsets every night.

I felt the restaurant was a little overpriced compared to others on the island. The deluxe hillside room has quite a few steps up to reach the room. I booked last minute though so it was all that was available. If you are out of shape make sure to get a lower room.

The property grounds were lovely, great beach access and the gardens were pretty.

The sun loungers needed a bit of attention but nothing terrible. Staff at check-in were nice but nothing over the top. It was hard to get poolside service for a drink etc, the staff were not very attentive.

ความเป็นส่วนตัวของหาด พนง. ช่วยเหลือดีทุกคน เรามีปัญหาเรื่องความเสียงดังจากแขกห้องอื่น ทางพนง. ก็ช่วยแก้ปัญหาให้ขอบคุณ คุณ Zenn และคุณน้องๆพนง.รีเซฟชั่นมากๆๆ นะคะ.

ต้องเสียเงินค่าเดินทางออกไปข้างนอก

Le calme de la baie d Ao Prao et de l hôtel.

Sehr ruhig und schön gelegen

Es könnte sauberer sein in den Zimmern

Very comfortable waiting room and nice speed boat service takes you to the small bay where the resort is. The location is great, beautiful crystal clear water and the beach is nicely maintained. There are two pools. View from our room was stunning. We liked that there were slippers, beach bag and robe provided. The room was clean and the communal areas as well. We loved the abundance of lush flowers and plants.

The room and especially the bathroom felt a but dated and the bathroom dark. But the bed was comfortable, it was nice to have reading bay by the window. The breakfast was generous but I had the feeling it was the same every day. I would have loved to have more variety in the desserts and fruits.

As a long-time, loyal customer of Samed Resorts Group, I would first like to commend the mainland team. The luggage staff, parking attendants, and receptionists on the mainland provided excellent service, as always. Unfortunately, our experience on the island was highly disappointing. Given the high room rates, we expected a much higher standard. Compared to our previous stays, the quality of both food and service has severely declined. I would like to provide constructive feedback on three specific issues: 1. Poor Dinner Quality at Breeze Restaurant Upon arrival, we booked a BBQ dinner and ordered the grilled meat skewers (680++ THB). When the food was served, the grilled vegetables and jacket potato were cold. We informed the staff, and while the vegetables improved on the second attempt, the meat was of terrible quality. It was so tough that even a steak knife could not cut through it. The sauce also lacked flavor. Furthermore, the jacket potato was clearly boiled, not baked or roasted as advertised. 2. Unhygienic Breakfast Utensils During breakfast, I grabbed a fresh glass from the station only to find a prominent lipstick stain on the rim. This raises serious concerns about the resort's cleanliness and dishwashing standards. 3. Rushed and Unprofessional Checkout Process At 11:00 AM, the front desk called to inform us that we had only 15 minutes to pack because the staff needed to pick up our luggage. They explained that due to strong waves, we had to take a car to the pier instead. While I completely understand and prioritize safety, I do not understand why we were given only a 15-minute notice, especially since we had pre-booked the 12:30 PM boat during check-in. When I stated that 15 minutes was not enough, the staff's tone became very harsh and aggressive, sternly giving us a strict deadline of 11:30 AM. It felt like we were being forced and rushed out of the resort. This process would not have been an issue at all if the resort had proactively informed us about this alternative bad-weather protocol during check-in. As returning guests, we cannot help but compare this experience to our wonderful past visits. We expected much more for the price we paid, and I hope management takes these issues seriously to restore the resort's standards.