Comfort Inn & Suites Near Lake Lewisville

Water didn’t work. Tv didn’t work. Breakfast was gone before serving time was over

Service. Water working. Tv working. Breakfast out and available during breakfast time.

Do not stay here, it's not being kept up,cleaned and management is inconsiderate! There's so many issues to address and I did just that after inspecting the room. Even after showing proof in my physical hand and with photos on my phone, management still denied to issue a refund nor discount for the inconvenience and uncleaned room. Stepped into the hotel at 3pm why are the entry area floors dirty , hallways on the first floor dirty , water dispenser dirty,the water wasn't clear,it had a odor that wasn't clean. The carpet in the room was damp in areas , when wiped with a rag brown and black residue was on the towel. They had either sprayed the walls ,cracks bed edges and walls with a red cleaning solution and it had dried or either someone wasted something and it was never cleaned up, dirt ,lent balls popcorn kernels visible on the floor, dirty tub circles from soap, used shampoo clump in the tub, sink under area dusty, heavily. Air conditioning vents full of dust ,chairs had smeared substance on it,rust, broken paint areas and rust causing chipped pieces on doos and corners. Air conditioning stopped blowing cool air after an hr , water faucet in the shower rusted handle needs replacing ,toliet handle rusted ,sink area needs replacing. The bottom of the footies were black and brown after walking around the room checking for soiled areas. Lamps dusty, curtains stained . I even asked to see another room for replacement and it was dirty too, long hair follicles on the floor, new tag plastic pieces on the floor, it smelled sour, used tape torn pieces on the floor sticking to the carpet. Lobby breakfast area tables unclean ,parking lot had trash on it , cigarette butts all by the front door, push carts need replacing from rust and sticky substances on the handles . I requested a redund or discount and was told this wasn't possible ,the manager absolutely saw nothing wrong with any of these issues.

Do not stay here, it's not being kept up,cleaned and management is inconsiderate! There's so many issues to address and I did just that after inspecting the room. Even after showing proof in my physical hand and with photos on my phone, management still denied to issue a refund nor discount for the inconvenience and uncleaned room. Stepped into the hotel at 3pm why are the entry area floors dirty , hallways on the first floor dirty , water dispenser dirty,the water wasn't clear,it had a odor that wasn't clean. The carpet in the room was damp in areas , when wiped with a rag brown and black residue was on the towel. They had either sprayed the walls ,cracks bed edges and walls with a red cleaning solution and it had dried or either someone wasted something and it was never cleaned up, dirt ,lent balls popcorn kernels visible on the floor, dirty tub circles from soap, used shampoo clump in the tub, sink under area dusty, heavily. Air conditioning vents full of dust ,chairs had smeared substance on it,rust, broken paint areas and rust causing chipped pieces on doos and corners. Air conditioning stopped blowing cool air after an hr , water faucet in the shower rusted handle needs replacing ,toliet handle rusted ,sink area needs replacing. The bottom of the footies were black and brown after walking around the room checking for soiled areas. Lamps dusty, curtains stained . I even asked to see another room for replacement and it was dirty too, long hair follicles on the floor, new tag plastic pieces on the floor, it smelled sour, used tape torn pieces on the floor sticking to the carpet. Lobby breakfast area tables unclean ,parking lot had trash on it , cigarette butts all by the front door, push carts need replacing from rust and sticky substances on the handles . I requested a redund or discount and was told this wasn't possible ,the manager absolutely saw nothing wrong with any of these issues.

We like the room. It was a good size & very clean & comfortable.

NA

Location

Witchcraft. I was on the 3rd floor. I could hear foot steps above me. My dog would not get on the floor. Last night I was there I took a bag out to the car before bed. A truck with lights came around the corner. His truck was parked next to mine the next morning. There was a camera in my room or in the hall he was monitoring. !?! That truck has been stalking me for 8 months! I never feel safe at this hotel. 3rd time. Never again. Manager was sharp and rude when I came in to verify my 2nd night this weekend.

Good location

La ubicación Serca de muchos locales Serca de comída

Estaba demasiado sucio inicialmente tuve que lavar el filtro de AC delo sucio que estaba ino enfriaba lo comenté con la recepcionista dela mañana y como q se incomodó cafetera sucias demasiado ni para tomar un café Agusto