Hotel Om Tower

We were visiting Jaipur for a conference and ended up staying here. The staff was everything but uncooperative. We came a day later than the day were to check in and had to check out 2 days before the scheduled check out. We requested that we check out early but the hotel staff would not work with us and put us on phone for hours on end. The folks at front desk do not understand English and was a nightmare to get anything across. In all we were down by an extra $1000 for a extremely bad experience. I will never stay here neither will I recommend this hotel to anyone

Hotel correct, pas trop loin des monuments et palais, mais pas vraiment un 4 etoiles. Le service au déjeuner est exceptionnel. Propreté moyenne. Coffre fort ne fonctionne pas. Télévision limité aux postes locaux. Climatisation difficile a controler. Tout de meme correct pour un court sejour.

The stay was good, the location was great and within proximity from market and places of significance. Hotels.com mentions when you book the hotel that breakfast is included unfortunately its not true, the staff is very rude to mention its not included and hotel.com has not provided them any such coupon, which again is unfortunately true. 1st day of breakfast goes in solving this issue making long distance calls to hotel.com and they agree hey have made a mistake. Dont be surprised this is a mistake hotel.com does always as per the staff they never give any breafast facility for online booking. So then u end up paying for all breakfasts buffet which given the city is expensive and you have to save the receipts to be reimbursed by hotel.com. The manager of the breakfast restaurant are in suits and think no end of themselves there is an attitude you should be ready to face in this place right from reception desk to restaurant. overall a good place, but my experience was a lil bad with their hospitality.

Jaipur a very nice place to visit and this hotel is a perfect choice, will surely revisit and stay

いつも利用する場所に近いため二度目の利用でしたが　　フロントの不愉快な態度と食事の不味さでとても 不快感な滞在でした。　　今後二度と予約しないと思います。

Hotel Room was too good,big enough.The room was quite cozy.Hotel staff was very very courteous the break fast was also very very tasty.The way staff treated us was too good. THE ROOM SERVICE WAS A BIT SLOW. No moping was done while cleaning the room The room was only cleaned with a broom so The dirt was visible due to lack of moping

Pros: 1. Location 2. Good In-House Dining (Only Vegetarian) 3. Revolving Restaurant (nice view from there). 4. Staff was helpful 5. Clean rooms. Cons: 1. Had booked through Expedia but the booking was not acknowledged at the Reception and only after the Manager's intervention the booking the confirmed (had to wait for 15-20 mins). Welcome was disappointing. 2. The room had constant issues with the Tea maker and hot water. 3. Travel desk should have more options.

ROOM DID NOT CAMPARE WITH ANOTHER 3 STAR FOR LESS COST DURING OUR VACATION, BUT WE WERE COMFORTABLE FOR THE NIGHT WHICH MATTERS MOST OF ALL TO US.

I have booked my hotel through Hotels.com first time and i was worried about the hotel and about the services but the hotel was excellent , staff very cooperative. I mean next time when i go somewhere i definately booked through hotels.com. Thanks.

Nice budget hotel in the heart of city and perfect for business travelers. Rooms are big .