Aloft by Marriott Leawood-Overland Park

Great location

Cleanliness, there were bugs & hairs all over the room.

Beautiful hotel. Very nice area and great part of town being right in the town plaza.

Location was nice and the room was very spacious.

They advertise that the breakfast is included, but only hot water was included. Everything was for purchase.

Staff was friendly. Location is fantastic if traveling with little kids. The drywall on the ceiling was peeling and a few stains on the carpet. Only provided 3 towels for a double queen bed room and reservations made with 4 people listed. Requested more towels from front desk one morning as we had four people in room. When we returned from our day activities, our bathroom was cleaned and linens replaced. Still only received 3 bath towels. Overall, we were satisfied and things can be overlooked for location. Ice cream, restaurants, coffee shop and turf area are all walking distance.

Location

Bad pillows, bad shower and very little hot water

The location was perfect. I was there attending my 50th HS reunion and was only 2 miles from the event location. The number of different restaurants and the close proximity to the hotel was so convenient. We also were able to walk right out the door and go to movie at the theater directly across the street. We also were able to schedule ourselves for a massage which was also within walking distance from our hotel. The staff were amazing! They were very friendly and accommodating. Our flight wasn’t scheduled to leave until later in the evening so they allowed us a late checkout.

All was great

1. The water took 10+ minutes to get hot. 2. The tv quality of picture and options of channels was poor 3. The front desk staff was the worst when we checked in. 4. Poorly trained and customer friendly presentation. We wont stay there again.

The property is dated ; didn’t like that laundry facilities were unavailable; we had to ask for clean towels and the body wash was empty.