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5.6 / 10 Guest Rating

Polat Thermal Hotel

Karahayit Mevkii, Denizli, Denizli, 20290, Denizli, TR

Polat Thermal Hotel - main view

About the Property

Spa and Recreational Amenities
Indulge in massages at the spa and enjoy 2 indoor pools, hot springs, and a waterslide for a rejuvenating experience.

Fine Dining and Entertainment
Dine at Hiera Restaurant or opt for 24-hour room service. Unwind with a drink at the bar/lounge or poolside bar for a delightful evening.

Convenient Features
Benefit from complimentary Wi-Fi, a hair salon, and gift shops. Also, take advantage of the computer station, express check-in, and conference spaces for all your needs.

Ready to escape to a luxurious retreat at Polat Thermal Hotel? Plan your stay now to experience ultimate relaxation and top-notch amenities.

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Express check-in/check-out
Outdoor pool - seasonal

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.6
Good20 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

L
Leonardo
Verified booking
Standard Room
Stayed in Feb 16, 2025

"Good"

2.0

Standard room very dated and in poor conversation. Some of common areas also in poor conservation like swimming pool showers.

Helpful?
M
Mehmet
Verified booking
Standard Room
Stayed in Nov 17, 2024

"Rezalet"

2.0

Akşam geç saatte giriş yaptım,reception pernoleni, güler yüzlü yardımcı oldular.Odalar çok kötü,spa bölümü rezalet.Odakarda ucuz kağıt terlik,klima rahatsız edici,banyolar kötü kokuyor.Spa bölümüne inmem istedim bornoz havlu vb ihtiyaçlar bulunmuyor,yardımcı olanda yok.Neyse gece gürültü ortamda uyudum.Sabah kahvaltısına indim ,inşaat şantiyelerinde kahvaltı görünümü herşey karma karışık,Herşeyi ile tek yıldızı bile hak etmiyor.

Helpful?
G
Gülsen
Verified booking
Standard Room
Stayed in Nov 15, 2023

"Oda temizliği hiç iyi değil"

6.0

Oda trmizliği çok kötüydü. Roz alınmamış yatak altları toz içinde. Sabun yok duş jeli şampuan zaten yoktu. Odalarve korudorlar inanılmaz soğuktu. Üşüdük. Artı oda tozu hasta olarak çıktık. Büyük bir beklentim yoktu, kusırda aramıyorum amaodada neden temiz tealim edilmez ki

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 8, 2023

"Stay away"

2.0

Noise: the hotel plays club music in the open courtyard 8-11pm where old male guests try to dance with youbg belly dancers. The walls are so thin you can hear entire conversations next door so with that kind of music you wont be ablw tonsleep. Staff refuse to tuen it down. If you have tours scheduled early (some tours depart around 5am), you'll be exhausted. Worsr cuatomer service I've ever experienced where the stafd will hang up on you and ignore you for an hour when youre standing right in front of them. The front desk was annoyed with my request to turn down the music so they fave out my passport info to a nosy bystander guest when he asked for it Cold water: if you plan on showering at the same time as other guests, you won't have hot water Cleanliness: i found pubic hairs on the bathroom doors when i first entered my new room Bed: the ned is rock hard and feels like sleeping on a plank It's really a 3 star hotel at best. Very old and outdated. Horrific cusromer service

Helpful?
C
Christina
Verified booking
family
Standard Room
Stayed in Oct 5, 2023

"Excellent"

8.0

Loved the indoor thermal hot spring. Food very good. Pools to cold. No washcloths. Said use pool towels but then charged for them. We didnt bring money down to swim. Had to walk to room wet.

Helpful?
B
Barbara
Verified booking
friends
Standard Room
Stayed in Dec 22, 2022

"Excellent"

8.0

Nettes und freundliches Personal an der Rezeption

Helpful?
Y
yousef
Verified booking
Standard Room
Stayed in Oct 11, 2022

"Excellent"

8.0

A lot of leftover around the hot pool clothes some food empty drinking cans towels

Helpful?
V
Vadim
Verified booking
Standard Room
Stayed in Dec 14, 2021

"Cool thermal pool, excellent food!"

10.0

Cool thermal pool, excellent food!

Helpful?
K
Khadouja
Verified booking
Standard Room
Stayed in Aug 15, 2021

"Good"

6.0

Hôtel correct sans plus pour un 5 étoile

Helpful?
M
MEHMET TURGAY
Verified booking
Standard Room
Stayed in Sep 10, 2016

"A little disappoinment"

6.0

I remember enjoying the five star quality of a hot springs hotel located near the Hierapolis antique grave site. Also located nearby is Pamukkale (Cotton Castle) that amazes any new comer. That was about 20-25 years ago when the hotel was brand new...However this time it was a little disappointment, as the hotel has gotten old and the quality of services rendered was not what I expected. I know it is a temporary situation, and with the conditions getting better in the country, the hotel will go back to its good old days. Otherwise, I recommend the hotel for everyone.

Helpful?
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