Candlewood Suites Hazleton by IHG

Very clean and comfortable

Great location and rates are reasonable. View from one side is pretty nice.

Front Desk is not manned all the time. You have to wait till someone spots on the camera and come to the desk. It is an extended stay, so understandable. If you are on a short stay, bring you patience. I requested room on scenic side weeks in advance. No response. I called on the day in the morning, no one picked up phone. Ended up getting room on parking side. Also, first room had a stink. They said because the person stayed in it for months and just left. And, had to wait long time at front desk to get any attention.

Room was nice and comfortable

Would’ve liked breakfast included. The price I paid should’ve had this.

I didn’t use

Very clean. Conveniently off the interstate and beautiful views.

No type of breakfast offered.

Please get rid of the duvets. No matter how cold I tried to make the room with the A/C, I couldn't get it cold enough to warrant the heavy quilt. Bring back good old fashion blankets so you can at least layer the covers.

KICKED OUT OF CANDLEWOOD SUITES IN HAZELTON, PA FOR LIFE SAFETY COMPLAINT Kathy and I checked in about 4:30 pm on October 6. Our room was on the lower level. I think it was 104. I walked the wrong way down the corridor when I got off the elevator. I noticed that the Fire Sprinkler Test Room Door was open to the outside (see photo). I figured the staff was actively working. It's a bad safety practice to leave hotel or dormitory doors open to the outside, unattended. It leaves the floor open to violent criminals or vandals. In a Test Room, opening the wrong sprinkler valve will activate the fire alarm and empty the hotel. So vandals are a concern. Around 5:30 we went to supper. I re-checked the Test Room and it was still open to the outside. This time I took photos. There was nobody in the corridor and nobody outside. We took the elevator to the Main Desk and I told the Assistant General Manager (A.G., I think?) the story. He said that a crew was working in the area. I explained that I looked all around and nobody was there at 5:30 and the floor was wide open to the back yard. (photos) I said I want this filed as a complaint and I request my room be compensated. A.G. said he had to check in with the General Manager (J.D.). This prompted several calls back to me as A.G. spoke to the General Manager and relayed his orders. They called the Police and kicked us out. (Full story on my Facebook.)

Very clean good location