Homewood Suites by Hilton Bozeman

The people

The fireplace was nice to huddle around in the eving and night. Our suite was very homely and we enjoyed our stay. The continental breakfast was good. Thank you for a good stay.

Staff was outstanding, great breakfast!!

Front desk staff was incredibly friendly & helpful

We loved staying there!

Friendly, helpful staff.

The hotel and staff were wonderful! Our room was super clean and spacious. The beds and shower were amazing!!!

We stayed at this hotel two separate nights at the beginning and the end of our trip to Glacier National Park. It is conveniently located just off of I-90. Bozeman is not a big city, so the hotel was located not far from restaurants and the downtown area. Our room was spotless. There was very little sign, if any, of wear. We stayed in a studio room, rather than a suite room. The studio rooms have a more open layout and have a walk-in shower, whereas the suite rooms have a tub shower and the bedroom is a separate room with a door. The hotel staff were very accommodating. The breakfast was satisfactory. We would definitely stay here again.

Very pleased with our room. We stayed for two nights. The suite amenities were outstanding.

We exclusively stay with the Hilton brand and after this experience and complete lack of customer service we will be switching to another hotel chain. First, it was clean and the typical Homewood presentation. However, breakfast was sparse and didn’t have basics like yogurt etc. our biggest issue came when the airport shuttle was 45 minutes late despite our reservation the night before. We were told several times that the Hampton was going to send their shuttle quickly. It’s the same shuttle! We waited 45 min and nearly missed our flight. With young kids and as a family of 4 with luggage uber was not a realistic option. We voiced our concerns which was “passed to the supervisor and we would hear back in a few days”. After nearly a week we called, left messages, contacted Hilton directly who merely reached out to that site. The manager Amy finally got back to us, promised a future stay and apologized. The night was never received. After 2 weeks we made contact again and was told yes the night will be given and they would give us $150 back bc of our troubles. Neither was received after a month. McDonald’s and Walmart has better customer service than Hilton!