TownePlace Suites Dallas/Lewisville

Great location and clean rooms. Worth the price I paid for a four night stay.

Our check in with front desk staff didn’t go well. And then a room near us on our floor had a smoke detector go off for 2 hours. The kitchenette was very handy. The room was very clean.

Everything

We only stayed one night in this property in April 2025, but the room was great along with the breakfast. The staff were professional and very helpful. The facility is older, but the overall appearance was neat and comfortable. Very little wear and tear was evident, with the exception of one elevator out of service. We would definitely stay here again.

Stayed at this hotel for a total of 9 days for a family vacation at first our room had hvac issues so we had to move rooms everything was perfect rooms were clean all the time. The best part is the fridges had ice making machine. The WiFi really sucks its very very slow and only one elevator was working so if your room was on the side were the elevator was broken you had to walk to the other side to take the elevator down. Best part of this hotel was the cleaning people and the maintenance man they were very sweet and kind also the kitchen lady who would give my 2 year son cereal on a paper bowl even tho we missed breakfast that was so sweet of her. Also I believe she’s the lead housekeeping lady she was the best she quickly got us another room due to hvac issues and had to stay late just for her to clean and have that room ready for us. Overall hotel is in an amazing neighborhood but the real MVP’s here are the housekeeping lady’s who i mention differently would stay here 100 times over 5 Stars!!

Old , dingy. Toilet is for a four year old needs updating. To many hotels very close to be in the condition it is

The ac didn’t work well, room would not cool down, told the front desk had someone take a look, said it was fixed and did not cool down either