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9.4 / 10 Guest Rating

Hotel Metropol & Spa Zermatt

Matterstrasse 9, Zermatt, ch

Hotel Metropol & Spa Zermatt - main view

About the Property

Spectacular Views of the Matterhorn
Located in the heart of Zermatt, Hotel Metropol & Spa offers stunning views of the iconic Matterhorn.

Relaxing Spa and Wellness Amenities
After a day of adventure, guests can rejuvenate at the health centre with massages and treatments, or take a dip in the inviting swimming pool.

Delicious Dining and Convenient Services
Indulge in a hearty buffet breakfast and savory dinners with mountain vistas at the on-site restaurant. Enjoy complimentary transfers from Zermatt Train Station and taxi services until 18:00.

Experience the beauty of Zermatt at Hotel Metropol & Spa - Book your stay now!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional766 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness9.3
Service9.8
Location9.8
Room Quality9.3
Amenities9.3
Value for Money8.8
Food and Beverage8.8
Overall Experience9.8

Select topics to read reviews

K
KennethusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 30, 2026

"It was very good and the staff is amazing"

8.0

Staff was amazing

Shower is a little rough Pillows are a little empty. tight the room but it is European style so not super surprising

Helpful?
J
JohannachCH
Verified booking
solo_traveller
Standard Room
Stayed in Mar 28, 2026

"Exceptional"

9.0

Lovely hotel in a great location close to Sunegga ski lift and the main strip.

Helpful?
G
Gian-LucachCH
Verified booking
couple
Standard Room
Stayed in Mar 28, 2026

"Wir hatten eine tolle Woche in Zermatt im Hotel Metropol. Schöner Spa Bereich und Pool um nach dem Ski fahren zu entspan"

9.0

Schönes Zimmer, tolle Lage. Sehr freundliches und zuvorkommendes Personal!

Nichts Nennenswertes .

Helpful?
W
WilliamusUS
Verified booking
solo_traveller
Standard Room
Stayed in Mar 26, 2026

"Exceptional"

10.0

The staff and facilities were amazing. One of my best travel experiences ever.

Helpful?
M
MarynagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Mar 16, 2026

"Exceptional"

10.0
Helpful?
J
Jean-PierrechCH
Verified booking
couple
Standard Room
Stayed in Mar 14, 2026

"Excellent"

8.0
Helpful?
O
OlivergbGB
Verified booking
couple
Standard Room
Stayed in Mar 13, 2026

"Great location, friendly, helpful staff and a hotel that lives up to its promise"

10.0

Perfect location for the Sunegga funicular lift and Flexrent ski shop around the corner. Bus stop to Matterhorn Ski Paradise 1 min walk away. Rooms well appointed and the balcony view of the Matterhorn didn’t disappoint. Near to shops/Migros. Breakfast was excellent with a good choice of cereals, meats/cheese/pastries/fruit and your choice of eggs/bacon and selection of coffee options and juice to wash it all down. The spa and pool were excellent. A complimentary lift to/from Zermatt train station was most welcome. But the most stand out point for us was the friendliness and helpfulness of the staff team. Thank you Gabriel and Team for making our stay memorable.

Nothing at all

Helpful?
J
Jean-MichelchCH
Verified booking
solo_traveller
Standard Room
Stayed in Mar 8, 2026

"À recommander"

10.0

Superbe vue depuis la chambre, très propre, personnel aux petits soins

Helpful?
G
GabriellbLB
Verified booking
family_with_children
Standard Room
Stayed in Mar 8, 2026

"Exceptional"

9.0
Helpful?
M
MIKHAILruRU
Verified booking
family_with_children
Standard Room
Stayed in Mar 7, 2026

"Отличный отель в Церматте. Швейцарский стиль, классное соотношение цены/качества"

9.0

Прекрасный отель, очень качественный. Настоящие 4****. По началу показалось, что номер выглядит совсем уж скромно (у нас была самая простая категория), но потом мы изменили своё мнение. Видно, что владельцы сделали номера и отель в целом продуманным, использовали качественный материалы. делали всё с душой. Еще точно хочу отметить классные завтраки, отличную сауну (хорошая температура и влажность – удавалось классно прогреться после катания). И дружелюбный и помогающий с любыми вопросами персонал. Классный отель, отличное соотношение цены/качества. Однозначно хотим вернуться еще.

Для любителей "тяжёлого люкса" и номеров с богатым декором не подойдет. Тут аскетичный швейцарский стиль.

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