Dream & Wellness Hotel Olisamir

Il personale è molto gentile e anche il proprietario, l'intrattenimento serale è bellissimo, raccomando per soggiornare con bambini

The WORST HOTEL EXPERIENCE EVER!!!! Don't go there, the owner is aggressive and unhelpful, we had 17C in our room, we dealt with it for 4 days, the owner always laughed at us, finally yelled at me for lying (I had my thermometer and even his thermostat showed 14.5C on the floor in the morning). My daughter was completely shocked and cried. Any attempt to correct it was brushed off, saying that we were making it up and that it was our problem that we were cold. Because of this aggression, unwillingness and coldness we left 2 days early, it was impossible. We slept in a sweatshirt and a hat, my husband got sick on the spot, the children started coughing on the day of our early departure. The sauna was 60C The food was rather poor, no Italian cuisine, rather cheap food. Never a piece of fruit for breakfast, a couple of eggs, which were gone right away (for cca 100 ppl). And funny are the ubiquitous signs about what you can and can't do (like at a children's camp at 7 years old), which were translated with the help of a dictionary 30 years ago, often it didn't make sense what was meant... Summing up, for the first time in our life we left there, it was so horrible and it completely destroyed our experience of the whole holiday (the ski area is very nice) The owner doesn't like people and he behaves like that.

Difficile trovare qualcosa

Tutto, ma veramente tutto.