Estalagem Da Ponta Do Sol

Hotel occupies a stunning plot set up on the hill over multiple levels. The breakfast was excellent and all the staff were great with the exception of Celina who was outstanding - going out of her way to accommodate any requests, and possessing always a cheery disposition. The dinner menu was good but when you stay for more than one week is boring and would benefit from, at the very least, one daily special. The room was tired, in particular the bathroom with the shower door not shutting and the toilet seat poorly fitted. We had a beach towel on arrival but it would have been nice if this was automatically changed at the end of week one. The hotel apparently had a barbeque for the first time on the evening before we left and our driver to the airport asked whether we had been but we had no idea of its existence. On two nights a week there were music events (open to outside visitors) which impacted on the rest of the hotel which was a shame as really they should have been in addition to 'normal service'. The pool was beautiful but there were at least 7 hard plastic sunbeds that were missing their padded topper which meant if you were out in the morning you would possibly end up in the afternoon on a very uncomfotable sunbed - for not much cost I'm sure these could have been replaced. I would recommend the hotel as a very restful holiday but would recommend they address the few niggly issues and invest a bit of money in the tired areas

A beautifully situated hotel with a modern design in a well maintained garden. The views are unique

Absolutely stunning hotel, just love the architecture and how it is built into the hillside. Great facilities and lovely food, all the staff are really friendly and helpful.

A fabulous hotel with great views. Good food, friendly staff Good clean rooms

Schöne Aussicht

Amazing views, friendly staff who genuinely made us feel very welcome and couldn't do enough to make our stay memorable. Food delicious and well presented. Shuttle to Funchal and for island tours great. Beautiful place we hope to be back

Abbiamo cenato due volte presso l’hotel; il cibo era davvero ottimo. Vista mare dalla stanza molto bella come pure dalla piscina…per il resto purtroppo ci sono molte critiche da fare: ascensore principale + ascensore interno fuori uso - letti molto rumorosi e tutto molto datato.

Super hôtel 😀.. Très belle chambre avec jardin et vue incroyable !

Einzigartige Lage; das Personal war immer freundlich; toller Pool; entspannte Atmosphäre! Empfehlenswert!

The hotel is sited in an amazing position and there were stunning views from most areas. The rooms were clean, comfortable and well equipped with everything we needed. The hotel facilities were good. There wasn't a huge choice for breakfast but it was stylishly presented, fresh and most enjoyable. Fruit was in abundance! All the staff were polite, friendly and helpful. The transport provided was useful, efficient and much appreciated. All covid restrictions were well observed and we felt safe. My only criticism is that there are a lot of steps and not many handrails!