Girandella Resort, Valamar Collection

Tout et surtout tout le personnel 🙏🏻🙏🏻🙏🏻

Rien

The hotel blamed Booking.com for wanting to put we in a different hotel to the rest of my family. Apparently an issue with how Booking.com take the bookings.

It burnt a day of my life fixing the situation and initially they wanted me to pay more. Booking.com and the hotel need to improve their communication with one another and not make customers the victim of your lack of coordination.

Čisto, klid, vyhřívané bazény. Cvičení v bazénu. Personál vstřícný! Strava, nám nic nechybělo 😃

Breakfast/Brunch very good with lots of choice WiFi works well Good App with information about resort App works really well for putting on any maintenance issues or requesting an iron etc sent to room Beach and beds very good, lots of areas to choose from Room not a great size glad we choose a junior suite or would possibly have been very cramped Very large bed which is very comfortable (duvet wasn’t big enough for bed though it was a foot shorter than the width of the bed) Lovely promenade walk around the harbour with lots of restaurants and bars

The 2 Pool bars closed at 6 & 7pm (one afternoon we went to one of the pool bars and it was closed) Only a couple of restaurants open with bars to get a drink not really comfortable to sit and enjoy a drink No milk but tea and coffee in room Couldn’t turn air con lower than 26 asked maintenance to have a look at and adjusted to 22. Hotel info says you can adjust but we didn’t seem to be able to. Fridge not cold but again asked maintenance and they adjusted so it was cold Room service only until 9pm Not the best value for money hotel we have stayed in as facilities aren’t that great, everything seems to be closed by 9pm or and some places not open but it is towards the end of the season Very quiet area of Croatia if that is what you require