Al Jabal

الموقع مناسب

السعر غالي مقابل مستوى الفندق . اخذت غرفة ب 30 ريال .. ثم احذت بعد يومين في مبنى بالقرب من الفندق ( تابع لإدارة فندق الجبل ) شقة مكتملة و نظيفة جدا بسعر 18 ريال

The check in supposed to be at 14:00PM, we arrived at around 15:00PM, I have booked 9 rooms for myself and the crew that was traveling with me from Riyadh to Salalah, bay the time we got there the employee on the counter told us there are no rooms for us. We waited for around 2 hours to sort out our issue, two of my fellow crew members upon receiving key for the room refused to stay there as toilets were really substandard and not clean. During this process the employees were not providing us with any informations or trying to calm us down. On few occasions we asked for hotel manager but they kept saying he went for lunch and he’s not available. Later on that evening my sister washed her hair then only we find out there is no hair dryer, I asked on the reception but they said they don’t have it. Note: We been driving from Riyadh over two thousand kilometers and this is the last thing you want it to happen but it actually happened.

Overall: 1. Not clean 2. Poor maintenance 3. If you book in advance don’t expect to have your room ready by the time you reach there 4. No facilities available 5. Unprofessional staff 6. No clear information