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7.8 / 10 Guest Rating

Hotel Universal

Avenida dos Aliados, 38, Porto, pt

Hotel Universal - main view

About the Property

City-Center Comfort at Hotel Universal

At Hotel Universal, we offer a prime location in the heart of Porto. Convenient Amenities include air-conditioned rooms with free WIFI, a welcoming common area, and a 24-hour reception.

Explore Porto's Gems

Our property is a stone's throw away from key landmarks such as S.Bento Train Station, Torre dos Clérigos, and D. Luis I bridge. Room for Relaxation awaits you with city view options and essential in-room facilities.

Personalized Service

Our multilingual staff is dedicated to enhancing your stay. From organizing city tours to assisting with transfers, we strive to make your experience memorable. Book now and discover the charm of Porto at Hotel Universal.

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please note that the reception is located on the 1st floor and can be reached by stairs (27 steps). A platform is available for disabled visitors, but not for luggage. Pets are welcome, but restrictions and fees apply, it is mandatory to contact hotel. Please inform staff upon booking if your expected time of arrival should be later than 23:59. Please note that for reservations for 5 or more rooms, a nonrefundable prepayment is mandatory, equivalent to the first night and/or 25% of the total rate. It is mandatory to present a vaccination card or COVID19 test upon check in. Please contact hotel if you have any further questions.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Twin Standard - Photo 1
Twin Standard - Photo 2
Twin Standard - Photo 3
1/3

Twin Standard

Overlooking the buildings at the back of the property, this air-conditioned room includes a satellite TV and private bathroom with hairdryer.

10 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskToilet

Standard Twin Room, 2 Twin Beds

Non-refundable
Room Only
20% OFF$116.99

$93.59

Includes taxes & fees

Twin Standard

Non-refundable
Breakfast Included
20% OFF$140.4

$112.32

Includes taxes & fees
Budget Double or Twin Room - Attic - no pet allowed - Photo 1
Budget Double or Twin Room - Attic - no pet allowed - Photo 2
Budget Double or Twin Room - Attic - no pet allowed - Photo 3
Budget Double or Twin Room - Attic - no pet allowed - Photo 4
Budget Double or Twin Room - Attic - no pet allowed - Photo 5
1/5

Budget Double or Twin Room - Attic - no pet allowed

Overlooking the central patio, this air-conditioned room includes a satellite TV and private bathroom with hairdryer. Please note that pets cannot be accommodated in this room type. Please note that some rooms are located on the 6th floor. Access from the 5th to the 6th floor is through stairs.

9 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskToilet

Double or Twin BUDGET DOUBLE OR TWIN ROOM - ATTIC

Non-refundable
Room Only
20% OFF$104.59

$83.67

Includes taxes & fees

Double or Twin BUDGET DOUBLE OR TWIN ROOM - ATTIC

Non-refundable
Breakfast Included
20% OFF$146.09

$116.87

Includes taxes & fees
Superior Double Room with View - Photo 1
Superior Double Room with View - Photo 2
Superior Double Room with View - Photo 3
Superior Double Room with View - Photo 4
Superior Double Room with View - Photo 5
Superior Double Room with View - Photo 6
Superior Double Room with View - Photo 7
Superior Double Room with View - Photo 8
Superior Double Room with View - Photo 9
1/9

Superior Double Room with View

Overlooking Avenida dos Aliados, this air-conditioned room includes a hot tub, mini-bar and satellite TV. The private bathroom comes with a hairdryer.

22 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Double with View

Non-refundable
Breakfast Included
20% OFF$147.27

$117.82

Includes taxes & fees
Superior Double or Twin Room - Photo 1
Superior Double or Twin Room - Photo 2
Superior Double or Twin Room - Photo 3
Superior Double or Twin Room - Photo 4
Superior Double or Twin Room - Photo 5
Superior Double or Twin Room - Photo 6
Superior Double or Twin Room - Photo 7
Superior Double or Twin Room - Photo 8
Superior Double or Twin Room - Photo 9
Superior Double or Twin Room - Photo 10
Superior Double or Twin Room - Photo 11
Superior Double or Twin Room - Photo 12
Superior Double or Twin Room - Photo 13
Superior Double or Twin Room - Photo 14
Superior Double or Twin Room - Photo 15
1/15

Superior Double or Twin Room

This double or twin room features a satellite TV and a mini-bar. These rooms offer views of the buildings at the back of the property or courtyard.

14 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Double Or Twin Room, 1 Double Or 2 Twin Beds

Non-refundable
Room Only
20% OFF$142.06

$113.65

Includes taxes & fees

Superior 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$192.38

$153.9

Includes taxes & fees
Superior Triple Room - Photo 1
Superior Triple Room - Photo 2
Superior Triple Room - Photo 3
Superior Triple Room - Photo 4
Superior Triple Room - Photo 5
Superior Triple Room - Photo 6
Superior Triple Room - Photo 7
Superior Triple Room - Photo 8
1/8

Superior Triple Room

Rooms with balcony and view are available upon previous request and an extra charge. These rooms are subject to availability.

20 sqm
Sleeps 3
3 Twin bed (90-130 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerDesk

Triple Superior Room

Non-refundable
Room Only
20% OFF$174.3

$139.44

Includes taxes & fees

Triple Superior Room

Non-refundable
Breakfast Included
20% OFF$215.8

$172.64

Includes taxes & fees
Standard Double Room with City View - Photo 1
Standard Double Room with City View - Photo 2
Standard Double Room with City View - Photo 3
Standard Double Room with City View - Photo 4
Standard Double Room with City View - Photo 5
Standard Double Room with City View - Photo 6
Standard Double Room with City View - Photo 7
1/7

Standard Double Room with City View

This double room features a tile/marble floor, flat-screen TV and air conditioning.

10 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskToilet

Standard Double Room with City View

Non-refundable
Room Only
20% OFF$129.65

$103.72

Includes taxes & fees

Standard Double Room with City View

Non-refundable
Breakfast Included
20% OFF$172.9

$138.32

Includes taxes & fees
Superior Twin Room - Photo 1
Superior Twin Room - Photo 2
Superior Twin Room - Photo 3
Superior Twin Room - Photo 4
1/4

Superior Twin Room

Rooms with balcony and view are available upon previous request and an extra charge. These rooms are subject to availability.

14 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
MinibarSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Twin Room

Non-refundable
Room Only
20% OFF$149.13

$119.3

Includes taxes & fees

Superior Twin Room

Non-refundable
Breakfast Included
20% OFF$192.38

$153.9

Includes taxes & fees

Guest Reviews

7.8
Very Good3120 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service8.3
Location8.8
Room Quality7.8
Amenities7.3
Value for Money7.3
Food and Beverage6.8
Overall Experience8.3

Select topics to read reviews

L
Li RosiarAR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0

Todo excelente

Nada que objetar

Helpful?
D
DiogoptPT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"I"

1.0

Nothing

The room smelled like a mite, a lot of dust on the beds, worn structure.

Helpful?
Z
Zhanna VasilevskayauaUA
Verified booking
family_with_children
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

9.0
Helpful?
Y
YvettefrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Excellent séjour"

10.0

Hôtel très bien situé, propre, très bonne literie. Personnel à l'écoute et très agréable

Helpful?
N
NliavgesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 8, 2026

"Correcto"

7.0

La ubicacion

Las escaleras de entrada al hotel.

Helpful?
T
ThomasdkDK
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Very Good"

7.0
Helpful?
L
LuciaptPT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Espaço conveniente visto a sua localização."

4.0

A localização é ótima

Não gostei do ambiente do quarto. Tinha bolor nos tetos, as tubagens da banheira estão todas à vista. E no quarto atrás da cortina havia um buraco um pouco assustador.

Helpful?
T
TimgbGB
Verified booking
extended_group
Standard Room
Stayed in Jun 7, 2026

"Very Good"

7.0
Helpful?
I
InmaesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Razonable para una noche"

8.0

Zona centro

Escaleras para acceder y para llegar a habitación sin ascensor, muebles viejos

Helpful?
B
BeatrizesES
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"Adecuado para el precio"

7.0

Estaba bien ubicado, ofrecía recepción 24h

Nos dieron una habitación un poco pequeña y la ducha no funcionaba tan bien

Helpful?