Hampton Inn & Suites Phoenix/Gilbert

Fantastic

Very clean, quick check in.

Property, staff, services were very good.

I asked for a quiet room and they gave me an even numbered room that faced the hi way. Although there was another hotel between my room and the hi way, you could still hear the traffic at night. Needless to say my stay wasn’t restful. I found out later that the odd numbered rooms were much quieter so this kind of upset me.

Staff was friendly and professional. Room was clean and maintained.

The renovations since the last time we were there were very nice. Friendly staff, especially those at the breakfast lounge and a front desk man even remembered us from the last time we were there. My only real small concern was the AC in the room is noisy, especially at night (but staying cool was necessary).

I wish they had room service I loved the rooms

As soon as I walked in, I was greeted with a smile from Wes (front desk). I asked him if he was starting his shift. He responded that he was off in 10 minutes. When I only had 10 minutes left in my shifts, I dont believe that my smiles were so genuine! I came to surprise my son for his birthday as he is a student at ASU/MBA program on a scholarship. I requested a room away from the 202 and was given a room on the fourth floor. The room appears to be recently renovated with a modern design, beautifully done. There are two shades, with one being a blackout shade, which I so appreciated after a 9 hour drive! The bed is so comfortable! I will update my review later as I am going to sleep on this wonderful mattress now.

Staff very attentive and was a very pleasant stay

Great selection of good food for breakfast. Comfortable bed in nice clean room. Lovely outdoor pool area. My third time staying here over the years. Easy access to freeway.