Der Teufelhof Basel

Excellent, friendly and helpful staff. Good location. Nice breakfast. Comfortable, clean and stylish room.

Set is comfortable and practical

Always our hotel of choice in Basel but unfortunately the changes to covid rules in both UK and CH made for quite a stressful stay, despite the efforts of staff to sort problems

Clean room that we stayed in. Helpful front desk in identifying places for us to see and things to do. Unfortunately with the new Swiss COVID requirements for a certificate to be able to sit in a restaurant or bar really impacted our Basel experience. Hopefully, the Swiss government will lighten up on their controls.

perfect

The property location is close to a lot of restaurants and shopping, the comfort of the hotel bed was terrible, bed was very hard and woke up sore. There is a elevator but there is No air conditioning and they did provide a fan. Reasonable price for room but hotel restaurant is over priced.

A lovely hotel in the old town of Basel. Friendly and helpful staff . A building with character and modern fittings- a good mix. Hotel Parking was available approximately 5 minutes walk away.

The descriptions of the rooms were oversold compared to what we experienced. The staff was kind and helpful with the little interaction we did have.

It was a short urgent overnight given flight delays etc. The staff were helpful and accommodating. Taxi services arranged and everything worked as expected...

We are in Basel regularly and chose on this occasion to stay at Der Teufelhof because the room rate was not much higher than our usual choice. The hotel is in a characterful location in the old part of the city. Other than the rooms which we had booked we did not use any of the hotel facilities - breakfast was very expensive even if booked at check-in. We waited for around 10 minutes at check-in as there was only one member of staff on the front desk. While we were waiting, on two occasions other staff members approached us, asked if we were checking in, and then walked off. The rooms were spacious and clean. However noise insulation is very poor and I was woken at 5am on the first morning by a phone conversation in an adjoining room. In addition, one of a pair of shoes belonging to my daughter was placed, we assume during the cleaning of her room, on a high shelf in the wardrobe, which was not easily visible, leading her to believe for some time that the shoe had been lost. I received email directly from the hotel before and after our stay, on both occasions addressed not to me but to our unmarried daughter (who was not the lead name on the booking) under the title "Mrs".