Holiday Inn Express Hotel & Suites ANDERSON NORTH by IHG

The staff were great and I had no problems at this hotel.

Staff were good, the room was dirty and the shower control handle was missing so I had to change rooms. Both rooms were dirty and they obviously did not clean the bathtub. See photo

Manager was amazing and staff was incredible

They serve a wonderful hot breakfast in the mornings that is free. The staff is very friendly and helpful.

The parking lot had several lights that were not working - very dark when we returned in the evening from an event. Our room was clean (linens, etc); however, I think the rest of the room could be updated - no ports to plug in our electronics. But, overall, a good experience and would stay here again.

Staff were good, the room was dirty and the shower control handle was missing so I had to change rooms. Both rooms were dirty and they obviously did not clean the bathtub. See photo

Staff was friendly and room was clean. Rooms could be refurbished as you can tell by normal wear and tear.

The staff members in this hotel were pleasant and helpful. We were greeted promptly, politely and given adequate directions to find our way around the hotel. The breakfast was very nice and the staff member serving it was accommodating. However, upon arrival, I went to my room and noticed what appeared to be tomato soup spilled on the door handle and door. Cleaning it off, it did indeed look like tomato soup. The bathroom appeared to be not cleaned at all. A necklace had been left on the counter, making it look like the counter had not been wiped down. The bathtub was slick and seemed oily. The carpet in the room was very stained, there were cigarette burns on the curtains and the surfaces had not been wiped off. The gardens on the grounds were full of weeds and not kept up at all. The elevator was in need of a good cleaning as was the pool. This was a very disappointing experience.

Everything was what I would expect while staying here. It wasn’t exceptional just basic. Gym was ok and so was the breakfast. The toilet needed some attention, just gross. Luckily, the unit kept the room cold which was a bonus. Staff was very friendly.

This is the safest and best hotel in Anderson Indiana to stay in. The staff was very courteous in my room was cleaned every day I was there. I will return when I visit Anderson again.