Punthill Oakleigh

Good location for our needs

Room wasn’t the cleanest there’s marks all over the mirrors and in the sheets, the tv only got a couple of channels, the hallway had rubbish outside doors when we checked in and it was all still there when we checked out

No breakfust

The cleaning. Yoghurt container outside our doorat arrival still there when we left. Air con that noisy had to turn off to sleep. One channel on tv.

location

Extra cost for a dog so expensive more expensive than the cost of room reservation. I didnt even see that extra charge of $250/night on the reservation conditions before I made the booking. I did not see that amount of $250/night. Female receptionist not very friendly & acccomodating. Very cold, blunt and flat.

Unfortunately, our 3-night stay did not meet basic hygiene standards. Upon arrival, the hallway was in poor condition, with piles of used towels and rubbish left outside rooms. Our allocated room had a very strong cigarette smell, despite being a non-smoking property. The bathroom had no towels, and the toilet paper roll was visibly stained with blood. Kitchen utensils were left dirty inside the dishwasher and had not been checked prior to our arrival. We were offered a room change only the following day, and it required us to return within a specific timeframe, which would have disrupted our plans. I have photographic evidence of these issues. Very disappointing experience considering the price paid.

Great location for Chadstone shopping centre. Parking was great option.

The configuration of the beds - requested 2 singles. One single was set up in the main living area. We moved it because it didn't give us anywhere to chill out together.