Holiday Inn Express Hotel & Suites Largo-Clearwater by IHG

Funcionários atenciosos e um café da manha bem variado.

Nothing

If I could give negative stars, I would. First of all, when we areive the staff at the front desk mentioned their system was down and they were not able to charge the card used for the reservation, so they needed a copy of my ID and a copy of my credit card. I asked how would I know they do not keep this information, to which they said THEY WILL SHRED IT AT THE TIME OF CHECK OUT. (Which did NOT happen at all). They said the system was down at checkout as well and had to keep my information; which is so sensitive nowadays to have your info floating around anywhere. But what was I going to do, when were checking in at 11:30pm, tired and wanted my room to sleep with my family. After we checked in at 11:30pm - we parked and went to our room. We were tired and about to go to sleep around 11:45pm when someone started POUNDING at the door saying HOUSEKEEPING!!!! My husband and I looked at each other and said Who does housekeeping AT THIS TIME??? - We said NO THANK YOU!! - And the man yelled IT’S THE FRONT DESK!! OPEN THE DOOR, WE NEED TO SEE WHO IS STAYING IN HERE!! - I was so scared!!! - I asked my husband to put on a shirt and open the door. Thankfully he was there because if I WAS ALONE, THERE IS NO WAYYYYY I WAS GOING TO OPEN THE DOOR TO A MAN POUNDING ON MY DOOR LIKE THAT.. IF I WAS ALONE I WOULD HAVE CALLED 911 IMMEDIATELY. My husband opened the door and the guy said who is the guest staying in here? - I told him my name, he said OK OK - IT WAS THE SKETCHIEST AND WEIRDEST THING EVER!! - In my 44 years of life and all the time as an avid traveller - I have NEVER experienced something like this. FRONT DESK POUNDING AT YOUR DOOR TO CHECK THAT YOU ARE THE PERSON THAT CHECKED IN WHEN YOU JUST GAVE ME THE ROOM KEYS - 15 MINS BEFORE??? - UNBELIEVABLE!!!!!! The rest of the night I had an uneasy feeling and was not feeling SAFE AT ALL. Overall, the floor was dirty, thankfully I carry flip flops everywhere to avoid catching any fungus. The bathroom sink was clogged.

The convenience of the location it was close to my destination.

The room was outdated. The TV looked old and did not have any updated channels. The staff was rude; I was clueless when it came to ordering food and front desk was not helpful. We had to give a deposit without notice, I called prior to check in and they did not mention anything about giving an extra deposit. I asked about breakfast and they said 6:30am and when I arrived they said 7am.

Clean and quiet

Everything was perfect

Perfect for our needs

No Coffee maker in the room

Very good and convenient.

Can't think of anything.