Hotel Benzz Park Chennai

Terrible experience – absolutely not worth four stars! We stayed here for one night – and that was already one too many. Upon arrival, our driver was spoken to in a very rude manner and was not allowed to park the car at the hotel. There are also no facilities for drivers to stay overnight, which is something many travelers in India would reasonably expect. The rooms were clean – and that’s the only positive point we can mention. The rest of the stay was extremely disappointing. Major construction work is currently going on, causing a lot of noise, dust, and an overall unpleasant atmosphere. This was never communicated to us beforehand – very dishonest towards guests. Breakfast was a disgrace for a hotel that claims to be four-star quality. The so-called "continental" options were limited to some toast, butter, and fruit. The Indian breakfast had more variety, but most items smelled sour and seemed far from fresh. In the bar, we even saw cockroaches. The central air conditioning made such loud noise that sleeping was very difficult. To make things worse, we were charged an additional 1800 INR for a simple camp bed for our driver – someone whose good night's rest is crucial for our safety. We understand that renovations may be necessary, but communicate this clearly and temporarily close your doors if you cannot guarantee basic comfort. Right now, you are delivering an experience unworthy of the term "hotel." Do not book here. It’s absolutely not worth your money.

1. Location is good. 2. Rooms are spacious and clean. 3. Room rent is reasonable. 4. The breakfast spread has improved compared to our last visit.

1. When we checked in the staff was not available to take us to room. 2. The TV was not working till we called the staff to set it right. Could have done it before we entered the room. 3. The restaurent was not available for dinner as the hotel was catering to a group.

The hotel appearance, including the rooms were nice.

The Breakfast was usually cold and the service was slow. Because of the on going construction work, it was too noisy in the day time.