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8.8 / 10 Guest Rating

Mercure Melbourne Caroline Springs

10-20 Lake Street, Caroline Springs, Victoria, 3023, Caroline Springs, AU

Mercure Melbourne Caroline Springs - main view

About the Property

Recreational Amenities

Indulge in our indoor pool, spa tub, and fitness center for a rejuvenating stay.

Dining Experience

Satisfy your cravings at Westwaters Bistro with a bar/lounge, or opt for cozy room service.

Event Facilities

Host your events seamlessly with our conference center and meeting rooms.

Book now and experience the luxury at Mercure Melbourne Caroline Springs.

Facilities & Amenities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent111 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the amazing staff.

Categories

Cleanliness7.6
Service9.6
Location9.6
Room Quality7.5
Amenities9.1
Value for Money8.5
Food and Beverage9.1
Overall Experience9.4

Select topics to read reviews

K
KimnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 10, 2026

"Exceptional"

9.0
Helpful?
E
EmmanuelauAU
Verified booking
couple
Standard Room
Stayed in May 8, 2026

"N/A"

8.0

Nil

Nil

Helpful?
A
AndrewauAU
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"It was a single night of travel for work. Very comfortable stay, clean rooms, and friendly staff."

9.0

Good location and close to ammenities like the shopping centre across the road and other restaurants.

Helpful?
N
NWnwnwthTH
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Excellent"

8.0

The shower room is big. Hotel's neighbourhood area was lovely and good to take a moring walk around the park. The car parking bulding is enough and easy to enter.

Helpful?
D
D'souzaauAU
Verified booking
family_with_children
Standard Room
Stayed in May 5, 2026

"Exceptional"

9.0

Everything

None

Helpful?
J
JustineauAU
Verified booking
family_with_children
Standard Room
Stayed in May 4, 2026

"We love the location however the room definitely required better cleaning. Floors were quite dirty and there were sauce"

7.0

We love staying at this location as it is really accessible and having the shops across the road is so convenient especially when traveling with a toddler.

We have stayed here previously and intend on staying again however it was not as clean as we would have hoped. The sheets were not changed, cups were not replaced or taken, we had to call every day for towels and the floors were quite dirty leaving our socks black which is hard when our toddler is consistently running around everywhere.

Helpful?
B
BibiauAU
Verified booking
couple
Standard Room
Stayed in Apr 29, 2026

"Exceptional"

10.0
Helpful?
W
WayneauAU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 28, 2026

"Exceptional"

10.0
Helpful?
S
SarahauAU
Verified booking
extended_group
Standard Room
Stayed in Apr 27, 2026

"Was a good stay"

10.0

The view and location and price

N/A

Helpful?
H
HaileyauAU
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

10.0

Beds were very comfortable. Spa was amazing and relaxing

Helpful?