Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
8.8 / 10 Guest Rating

Mercure Melbourne Caroline Springs

10-20 Lake Street, Caroline Springs, Victoria, 3023, Caroline Springs, AU

Mercure Melbourne Caroline Springs - main view

About the Property

Recreational Amenities

Indulge in our indoor pool, spa tub, and fitness center for a rejuvenating stay.

Dining Experience

Satisfy your cravings at Westwaters Bistro with a bar/lounge, or opt for cozy room service.

Event Facilities

Host your events seamlessly with our conference center and meeting rooms.

Book now and experience the luxury at Mercure Melbourne Caroline Springs.

Facilities & Amenities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent111 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the amazing staff.

Categories

Cleanliness7.6
Service9.6
Location9.6
Room Quality7.5
Amenities9.1
Value for Money8.5
Food and Beverage9.1
Overall Experience9.4

Select topics to read reviews

J
JacquiauAU
Verified booking
family_with_children
Standard Room
Stayed in Mar 1, 2026

"Pleasant stay."

10.0

The room was spacious, clean, located perfectly for me. Free carparking. Staff were friendly an helpful. Awesome restaurants on-site. Highly recommend.

Loved everything.

Helpful?
G
GraemeauAU
Verified booking
couple
Standard Room
Stayed in Feb 28, 2026

"Convenient location for our purpose and will stay again"

8.0

Comfortable bed nice shower clean room enjoyable breakfast

Only issue was ants in the room near tea and coffee making area

Helpful?
L
LanieauAU
Verified booking
solo_traveller
Standard Room
Stayed in Feb 28, 2026

"It was okay"

5.0

The location

The room we paid for was a king room and was supposed to be overlooking the lake. It was a disability room.

Helpful?
G
GlennauAU
Verified booking
solo_traveller
Standard Room
Stayed in Feb 28, 2026

"Excellent"

8.0
Helpful?
T
TeaganauAU
Verified booking
extended_group
Standard Room
Stayed in Feb 26, 2026

"Excellent"

8.0
Helpful?
A
AnyaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

10.0
Helpful?
S
Solo_Happy_TravellerauAU
Verified booking
couple
Standard Room
Stayed in Feb 23, 2026

"A calm and comfortable place to unwind."

10.0

After a long day of travelling, it was a relief to arrive and be able to park easily using the free on-site parking. From the moment we entered the hotel, the level of security in accessing the rooms stood out and made the whole stay feel calm and safe. The room itself was clean, modern, and quiet. The king-size bed was generous and very comfortable, with four pillows that made settling in effortless. The air conditioning worked extremely well, and the hot shower was particularly welcome at the end of the day. We didn’t have breakfast at the hotel, but we did spend time sitting out on the terrace, looking over the lake and pond area, which was a very pleasant way to unwind. The surrounding area also has some excellent dining options. We chose to walk to Gia Cafe and Restaurant for Vietnamese Pho Bo, which was authentic and thoroughly enjoyable. There was no porter service at this price point, but that didn’t matter, as the room was easy to access and everything was straightforward. As we only stayed one night, we didn’t have time to experience the pool or the main restaurant, which we would happily do on a longer stay.

There was nothing I didnt like.

Helpful?
L
LloydnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Exceptional"

10.0

The location, lovely lakeside position and a convenient shopping centre across the road.

Helpful?
S
SimoneauAU
Verified booking
extended_group
Standard Room
Stayed in Feb 23, 2026

"Good"

3.0

Not much at all false description of view in room cheap furniture I expected top quality for the price no room service

For the price totally not worth it third bed wasn't a bed was a sofa bed and wasn't made up. The view wasn't the lake as shown on booking was buildings bugger all milk 200ml for 3 adults a joke!!!! Like should of had a mini bar !!! No shampoos etc to have for free it was a basic room uncomfortable king bed. I get there then told have to pay $250 deposit on top of $269 no way!!!! My sister had to pay then dinner expensive.

Helpful?
A
ArfaouiauAU
Verified booking
couple
Standard Room
Stayed in Feb 22, 2026

"Exceptional"

10.0
Helpful?