Dunkerleys Hotel

Room was clean, but a bit tired. It was a hot night and a good fan was provided. The sash window wouldn't stay open, so we had to wedge it with the rubbish bin. The radiator in the bathroom was on (!) and the knob to turn it off was missing. We reported it at 5.45pm, but when we came back to the room after 9pm, nothing had been done. Phoned again and a lady did come up, went and fetched a spanner and pliers and, with help, was able to switch it off. Breakfast was good. Parking is a real issue - only public carparks with a 3 hour limit, although it's possible to keep buying more tickets, but you have to keep going back to do it.

It was hot in my room due to the heat...even at night! Aircon didn't work...and when I asked them to fix it for my 2nd night stay it wasn't fixed. I felt they didn't care. Also early morning sun bashed into my room...why they not use black out curtains or blinds. Otherwise room was very clean and comfortable.

What spoilt our stay at Dunkerley’s was the very poor service received when we had a meal in the bar in the evening and especially at breakfast the next morning. Staff weren’t at all welcoming or helpful, they gave us no information as to the procedure at breakfast, my husband’s breakfast of smoked haddock and poached eggs was very meagre, poorly presented and virtually thrown at him. We felt that we were very begrudgingly served. At the evening meal in the bar we were disgusted at being presented with an iPad where we had to choose how much service charge we wanted to pay when we’d had no service! It was all disgraceful and quality of food had certainly dropped since we were last there. Fortunately there were 2 wonderful receptionists on when we arrived and when we left , they are to be commended. Household staff were lovely too. We definitely won’t be returning.

I was delighted by my stay. The room was very comfortable, with lovely views over the sea-front/pier. It was a bit of a climb to the second floor (no lift) but I managed. The room (11) had everything I needed, was very clean. Breakfast was excellent - good, meaty, herby sausage, good bacon. Service, by the young staff, was highly personable and pleasant. I'd left my mobile phone at home and they were so helpful, sorting out taxis etc for me. I thought this one-night stay was remarkable value and have no hesitation at all in recommending Dunkerleys. Indeed, I hope to return.

You hotel was amazing nice comfortable beds and the staff was lovely definitely be staying again

The view was beautiful and the staff were very helpful.

Perfect for an overnight stay at the coast

We stayed here before taking a cruise from Dover. Deal is an easy drive from the cruise terminal and a very pleasant seaside town. We really like Dunkerleys for it's lovely seafront location and convenient parking. The room was a good size and very comfortable. Breakfast was included and was excellent, and we both enjoyed the smoked haddock. We also ate in the restaurant on the Saturday night and had a delicious seafood meal that was extremely good value

Very nice one night stay. Hotel is nicely located opposite Deal beach. Lady at check in was friendly and helpful. Lovely room overlooking the beach and pier, good bathroom with a bath and rain shower. Hospitality tray with tea, coffee, hot chocolate and biscuits. Breakfast was good with drinks, cereals, fruit and yoghurt followed by choice of cooked food and toast. Staff were polite. Note there is no parking on site, but there are various parking options close by. Enjoyed our stay and would recommend.

Great room, although disappointed that you didn't have any spare pillows (one was found after day1) Parking a bit of a pain but that's no fault of yours. Great location (we have stayed here twice before) Excellent food Staff generally helpful and friendly but not always wanting to walk the extra mile (had an issue with no shaver point in bathroom) which was met with a shrug of the shoulders Will come again