Waterfront Inn PHL Airport

Airport transfer at 3am.

It was horrible!! So bad. Waste of money. The ratings were good so I booked it and I just spent the whole 3 hours I had there thinking how horrible it is. The check in was unfriendly perhaps because it was midnight. My bed was soft with hard parts (springs?) don't know. Was too tired to care. The heater A/C came on loud on my right side and then the fridge would come on super loud on my left. The fire alarm went off twice. It was the shortest most horrible stay. With no rest.

No view of the water in the room, just hotel windows from the hotel next to it...

The room was small but nice. The bed was cozy and the room was comfortable.

The bathroom floor had a lot of other people’s hair all over it.

I liked the location of the building by the docks and the guests being able to see the water. Also the staff were friendly.

The air in the room was thick with cigarette smell, this was the worst part, especially for a non smoker. There were hairs in the shower, it's clear there's no effort to clean it. When I checked in, there is a door next to the clerk, I could see the containers with dirty linens, you probably don't want the guests to see that.

We loved the waterfront view with the picture windows, and they got us a room by our brother. Great to have coffee in the office too!

The area was a little rough when we were leaving and had to wait in the car to guard the luggage when we left the third floor rooms.

The room was clean and the staff was nice.

The outside was badly rundown and there wasn't an elevator. We had to literally drag our big/heavy suitcases up a flight of cement stairs and the view over the rail looked like something from a ghost town. Very disappointed... never stayed at a place like it before and I'm 58.