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7.2 / 10 Guest Rating

HC Hotel Magec

10 Calle Cupido, Puerto de la Cruz, es

HC Hotel Magec - main view

About the Property

Luxurious Amenities

HC Hotel Magec offers a range of luxurious amenities for guests to enjoy, including an outdoor swimming pool, fitness centre, and a beautiful garden. The shared lounge provides the perfect spot to unwind and socialize during your stay.

Comfortable Accommodation

Each air-conditioned room at HC Hotel Magec is designed for comfort and convenience, featuring free WiFi, a private bathroom, desk, and a flat-screen TV. Guests can also enjoy city views from select rooms and relax on their own private balcony.

Exciting Activities

Guests can stay entertained with various activities offered at the hotel, including table tennis, darts, and mini-golf. For those looking to explore the area, car hire services are available for added convenience.

Experience luxury, comfort, and excitement at HC Hotel Magec. Book your stay now to indulge in a memorable vacation experience.

Facilities & Amenities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Drinks are not included in any meal plan, except in all-inclusive. Upon arrival you will be informed of the schedules and what is included. Please note that the gym is temporarily out of service.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good159 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the positive service from some staff.

Categories

Cleanliness5.5
Service8.4
Location8.4
Room Quality6.5
Amenities5.5
Value for Money7.5
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

M
MarkusesES
Verified booking
young couple
Standard Room
Stayed in Apr 29, 2023

"Perfect stay."

10.0

Exactly and more what we have booked. GREAT.

Helpful?
R
Rafael
Verified booking
family
Standard Room
Stayed in Apr 15, 2023

"Excellent"

8.0

Agradable y bien situado, servicio acorde con el precio del hotel.

Helpful?
T
TriineeEE
Verified booking
family with young children
Standard Room
Stayed in Apr 6, 2023

"Exceptional"

10.0
Helpful?
P
PavlouaUA
Verified booking
young couple
Standard Room
Stayed in Apr 1, 2023

"You get what you paid for"

6.0

Location Staff Rooftop pool The room is cleaned every day. The gym was actually surprisingly good but the opening hours and lack of AC make it barely useful

Rooms are old. Terrible wifi Quite noisy Food was below average even considering the price A few cockroaches here and there You can't use the AC unless it's "summer". It's +37 in March? Well too bad! You have to pay to use the safe

Helpful?
Y
YunlNL
Verified booking
solo traveller
Standard Room
Stayed in Mar 31, 2023

"a good place near De la Cruz, for short stay"

8.0

reception lady was cute and friendly. she was the highlight of the entire hotel. breakfast is good

on weekend night, super noisy with ugly live dancing in the lobby. it is too generous to call it singing or music. hotel facilities are old, owner seems to not interested in renovating, but only milking this old cow

Helpful?
T
TerencegbGB
Verified booking
young couple
Standard Room
Stayed in Mar 22, 2023

"A brilliant central hotel stay."

8.0

Not all of the reviews for this hotel were good but we wanted a cheapish three night stay in town and therefore had sensible expectations. We were surprised and delighted at the standard of the hotel. As we were on B/B we cannot comment on other meals but found an amazing choice with lots of fresh fruit, wide range of meats and cheeses and a good fried breakfast. For a hotel of this size we thought breakfast was excellent. Room was bigger than expected, pool and sun loungers on roof with comfortable sun beds which we did not expect and hotel was in a central location but much quieter than we thought it would be. Staff were helpful and pleasant. We would certainly stay again.

Nothing.

Helpful?
S
SimsesES
Verified booking
young couple
Standard Room
Stayed in Mar 16, 2023

"Disappointing Not a 4* hotel more like a 2*. Will not visit again."

2.0

Unfortunately not very much. Older lady in reception on arrival was lovely. Also the male restaurant manager was pleasant.The rest of the staff were not helpful at all.I work in hospitality here in Spain, it was very sad to see on a daily basis how unhappy they all look.

Breakfast was not the best. Very off putting to see Chips & veg in the morning. Fried Eggs were never cooked properly.My husband had to ask for them to be turned continuously, which the cook /chef??? wasn't pleased about. I usually eat a continental breakfast, even that was difficult. Banana's mostly black.Choice of food was the same for the whole week.Glad we had only went B&B. The rooms are dated. Cleanliness not the best, thread bearing towels. Light came through the blackout curtains as the backs of them have discentrgrated. Bed squeaked as you sat on it. Needs a bit of tlc. Even a coat of paint would hide the dirt on the walls. Plug sockets are all uneven possibly that's were our fridge should have been to hide them. Eventually we got a fridge after my 2nd attempt for a ice bucket.(Fridge was disgusting) Basically i was told by the receptionist to go back up to rooftop to get the barman to come and get me some ice. I was not impressed. I calmly asked her to pick her phone up and call him herself, luckily that's when the professional of the restaurant manager came in. He walked the whole 50 yards to get it for me. We needed a iron. Didn't mind putting a deposit down unfortunately we had no cash on us and they could not accept card? 4*??So we had to go and withdraw money for it. No ironing board though? 4*?? We had to buy or own towels for sun beds too. 4*?? Would not recommend this hotel, very dissatisfied with the rating it has. I think during covid they should have paid to have had it updated.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 11, 2023

"Absolutely Disgusting "

2.0

The hotel is definitely not a 4 star! The food was absolutely vile! Stale pastries, limp and bad salad, bad fruit, all buffer food was cold and looked like it was warmed from thr day before! No clean cutlery, no clean glasses or cups, the jugs of water had spors of black mould in them! The laminate floors was water damaged and coming apart! Ladders to the pool was broken and we witnessed multiple people injuring them selves! The beds was so uncomfortable we never slept due to pins and needles! There was noise on the landings till early hours in the mornings! Doors constantly slamming! No clean towels, no restock of toilet rolls, a foul smell in our room coming from the drains in the bathroom! Stray Cats roaming around the hotel! All the staff are very rude and didn't care about our concerns! None of the coffee or cold drinks machines ever worked! No sangria at all considering its a spanish resort! Never again would i ever saty in this accommodation and advise people to do there research first about this hotel it needs closing down! And the pics online are nothing like the hotel today!

Helpful?
A
AnonymousgbGB
Verified booking
young couple
Standard Room
Stayed in Mar 10, 2023

"Njce hotel ,friendly staff lovely good !"

10.0

location

booking.com

Helpful?
V
VictorgbGB
Verified booking
young couple
Standard Room
Stayed in Mar 8, 2023

"Short stay to celebrate Wedding Anniversary"

8.0

Food and service were excellent. Superb choice of hot and cold dishes

Nothing

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