Hampton Inn & Suites Chicago Deer Park

Toilet seat broken, drapes had holes in them, stayed 3 nights no one cleaned room or changes sheets or linens Bad

The staff were very friendly.

Nothing

Wasn’t too bad

Nice area, quiet with to noise issues. Clean and well stocked. Issues were with staff. Checked in Friday and found a light out over the vanity. Reported it to desk and was told there was no maintenance available till 6 pm the following day. It was never addressed. Early Saturday evening I went to the front desk for room coffee. No clerk there. Went 3 more times during the next 2 hours. Never saw an employee at the desk. Wouldn’t stay again due to lack of needed service.

It is a very nice property in an excellent location. Christian at the front desk is wonderful - so helpful and friendly. I wish breakfast had some cereal options that weren't sugary - maybe cheerios or corn flakes?

Hotel was nice and overall quiet. The breakfast was a bit disappointing to me, eggs were a weird texture and not good. The fresh fruit wasn’t fresh. I have a picky diet and ended up going out for breakfast, not terrible but nothing there for me. The room was nice, nothing fancy but clean and normal. Didn’t use amenities. Didn’t talk to anyone or need help so not much to comment on. When booking the price seemed high to me, but that’s probably due to the area. I added the “government rate” to the screen to see if I might save some being a federal employee but the price went UP for the government rate so I didn’t use it. This seems to be common also when I get hotel quotes, the government rate is higher. Something really messed up in that. Lots of close shopping and food.

Hotel was in a quiet area. Parking was ample, facility was clean and there were food options close by.

Clean, easy with pretty libationz

It was very clean and the staff was outstanding.

The check-in process could have been better. Given the circumstances—hot weather and my very sick mother waiting in the car—I was hoping for a quicker experience so I could get her into the room as soon as possible. Unfortunately, the process took longer than expected, and the front desk receptionist seemed frustrated, even rolling her eyes and mentioning that the system was slow. It felt like the process slowed down even more when she noticed I was in a hurry. However, the rest of our stay, though brief, was satisfactory.