Ahuja Residency Parklane

Wonderful residency in a quiet and very clean area with a nice environment around like parks, shops, ATM. Gated blocks with a lot of guards. Very tasty food provided, friendly and helpful personal. Clean. 15-20 min from airport.

Cockroaches

The facility was ’ok’... not easy to locate... rooms were too porous to sound from the outside... staff needs some training in hospitality although the lady night manager was efficient and proffessional. Comfortable stay except for the noise. Shopping very nearby for those interested.

Have stayed at this property for many years and perhaps the only reason that I stay (aside from it being of high quality) is that the hotel is one block walking distance from where I need to be while in Gurgaon. If you are simply looking for a fantastic clean and quiet place to stay, this is top notch. It does have its downfalls however; Taxi drivers cannot find location! Don't even try at night. Driver absolutely must call property, most often more than once, while enroute for instructions. Don't plan on using the hotel phone number listing given by Hotels.com as it is incorrect. Also, the phone listings for Ahuja Residency Parklane from its own website direct you to another on of its properties, not the Parklane. On this visit, it took one and one half hours from the time I left the airport until I actually arrived the hotel. This should have taken maximum 30 minutes otherwise! Room service on the trip was very out of sorts. One order took 4 visits until everything requested arrived as ordered. Simply ordered bottled water and Sprite. To avoid this from happening again, asked reception to place an order for me another time so servers could be told in Hindi. This order too still arrived incorrectly and needed another visit to fix.

Good hotel suited for business and family...

I will whole-heartedly recommend this place to anyone who wants to have a quiet, decent stay-over without breaking their banks. Very helpful staff and convenient location.

Previously this has been a favorite. Convenient location to activities that are meaningful to me and shopping, quiet neighborhood but still close to shopping, etc. Clean rooms. This time however on day 2 of my stay the air conditioning stopped working (start of summer, 30 degrees celsius in room) and was told 3 different stories by front desk, including that no other rooms were available as they were sold out that night. Unacceptable and after much argument several times throughout the day was finally given an upgraded room that evening. When confronting hotel manager was given no more than a "sorry". The management company for this property has changed hands recently and the service has suffered during this stay in my opinion as a result. I will book elsewhere in future despite previous experiences that were on par.

Stayed for 2 nights....good clean rooms.