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8.4 / 10 Guest Rating

SpringHill Suites by Marriott Winston-Salem Hanes Mall

1015 Marriott Crossing Way, Winston-Salem, us

SpringHill Suites by Marriott Winston-Salem Hanes Mall - main view

About the Property

Modern Rooms with Entertainment Amenities
The hotel in Winston-Salem offers stylish rooms equipped with 32-inch flat-screen TVs and convenient pantry areas. Stay connected with free Wi-Fi available throughout the property.

Fitness and Relaxation Facilities
Enjoy a refreshing dip in the indoor pool or break a sweat at the on-site gym furnished with top-notch cardiovascular machines and free weights. Unwind under the sun on the outdoor terrace for a tranquil experience.

Convenient In-Room Features
Each guest room is furnished with a small refrigerator, microwave, and tea/coffee-making facilities for added comfort. Wind down by watching cable channels on the 37-inch flat-screen TVs provided.

Book your stay at SpringHill Suites by Marriott Winston-Salem Hanes Mall for a delightful and comfortable experience.

Facilities & Amenities

WiFi available
Parking
Free Parking
Family rooms
Pets allowed
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night2 adults

Available Rooms

King Studio with Sofa Bed - Photo 1
King Studio with Sofa Bed - Photo 2
King Studio with Sofa Bed - Photo 3
King Studio with Sofa Bed - Photo 4
King Studio with Sofa Bed - Photo 5
King Studio with Sofa Bed - Photo 6
King Studio with Sofa Bed - Photo 7
1/7

King Studio with Sofa Bed

This studio features a sofa bed, small refrigerator, and microwave.

38 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerRadio

King Studio with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$202.29

$161.83

Includes taxes & fees
Double Studio with Sofa Bed - Photo 1
Double Studio with Sofa Bed - Photo 2
Double Studio with Sofa Bed - Photo 3
Double Studio with Sofa Bed - Photo 4
1/4

Double Studio with Sofa Bed

This studio features a sofa bed, microwave, and small refrigerator.

40 sqm
Sleeps 5
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTelephoneAir conditioningHair dryerRadio

Double Studio with Sofa Bed

Non-refundable
Breakfast Included
20% OFF$202.29

$161.83

Includes taxes & fees
King Studio - Hearing Accessible - Photo 1
King Studio - Hearing Accessible - Photo 2
King Studio - Hearing Accessible - Photo 3
King Studio - Hearing Accessible - Photo 4
King Studio - Hearing Accessible - Photo 5
King Studio - Hearing Accessible - Photo 6
King Studio - Hearing Accessible - Photo 7
1/7

King Studio - Hearing Accessible

The studio provides a tea and coffee maker. The unit offers 1 bed.

0
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerDeskCotsHearing accessible

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr) (1 King Bed)

Non-refundable
Breakfast Included
20% OFF$168.08

$134.46

Includes taxes & fees
Studio with Two Queen Beds - Hearing Accessible - Photo 1
Studio with Two Queen Beds - Hearing Accessible - Photo 2
Studio with Two Queen Beds - Hearing Accessible - Photo 3
Studio with Two Queen Beds - Hearing Accessible - Photo 4
1/4

Studio with Two Queen Beds - Hearing Accessible

The studio offers a tea and coffee maker. The unit offers 2 beds.

0
Sleeps 5
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerDeskCotsHearing accessible

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub) (2 Queen Beds)

Non-refundable
Breakfast Included
20% OFF$168.08

$134.46

Includes taxes & fees
Studio, 1 King Bed - Photo 1
Studio, 1 King Bed - Photo 2
Studio, 1 King Bed - Photo 3
Studio, 1 King Bed - Photo 4
Studio, 1 King Bed - Photo 5
Studio, 1 King Bed - Photo 6
Studio, 1 King Bed - Photo 7
1/7

Studio, 1 King Bed

1 King Bed410 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 42-inch LCD TV with premium channels and NetflixFood & Drink - Mini-fridge, microwave, and coffee/tea makerSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets Bathroom - Private bathroom, shower, and hydromassage showerheadPractical - Day bed, twin sofa bed, and free local callsComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Lever door handles, raised toilet seat, low-height electrical outlets in bathroom, closed-captioned TV, height-adjustable showerhead, grab bar in bathtub, doorbell and phone notification, roll-in shower, visual fire alarm, wheelchair accessible, phone accessibility kit, wheelchair-width doorways, low-height view port in door, low-height door lock, and height-adjusted amenitiesEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

38 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

King Studio

Non-refundable
Breakfast Included
20% OFF$162.33

$129.86

Includes taxes & fees
Studio, 2 Queen Beds - Photo 1
Studio, 2 Queen Beds - Photo 2
Studio, 2 Queen Beds - Photo 3
Studio, 2 Queen Beds - Photo 4
Studio, 2 Queen Beds - Photo 5
Studio, 2 Queen Beds - Photo 6
1/6

Studio, 2 Queen Beds

2 Queen Beds420 sq feet Layout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 42-inch LCD TV with premium channels and NetflixFood & Drink - Mini-fridge, microwave, and coffee/tea makerSleep - Pillowtop bed, Egyptian cotton linens, a down duvet, and bed sheets Bathroom - Private bathroom, deep soaking bathtub, and hydromassage showerheadPractical - Day bed, twin sofa bed, and free local callsComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Lever door handles, raised toilet seat, low-height electrical outlets in bathroom, closed-captioned TV, height-adjustable showerhead, grab bar in bathtub, doorbell and phone notification, transfer shower, visual fire alarm, phone accessibility kit, wheelchair-width doorways, low-height view port in door, low-height door lock, and height-adjusted amenitiesEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

39 m2
Sleeps 5
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneAir conditioningHair dryer

Studio With Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$162.33

$129.86

Includes taxes & fees

Guest Reviews

8.4
Excellent353 verified reviews
AI Summary

Guests highly rate the comfortable rooms and frequently praise the friendly and attentive staff.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality8.2
Amenities8.2
Value for Money8.7
Food and Beverage7.7
Overall Experience8.7

Select topics to read reviews

J
Jeffrey
Verified booking
family
Standard Room
Stayed in Oct 5, 2025

"Good"

6.0

Our room was good, but our neighbors were so very loud past midnight. It appeared was a bunch of golf buddies that were so very loud partying late.

Helpful?
A
AlexusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 4, 2025

"Exceptional"

10.0
Helpful?
M
MarcelausUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 1, 2025

"Volver铆a a hospedarme sin dudarlo."

9.0

Increible atenci贸n , the kids enjoyed the indoor pool. The breakfast was varied and good.

Helpful?
S
Stephanie
Verified booking
partner
Standard Room
Stayed in Sep 29, 2025

"Excellent"

8.0

Near Hanes mall, across from Target and near many stores. Staff friendly. We stayed their last minute due to unforeseen circumstances and check in was easy despite last minute nature. Breakfast is pretty decent looking- nice options, though we didn鈥檛 use this due to other plans already made. Public spaces are nice and lovely pine trees outside of room window. Hotel quiet even though the room doors are quite heavy and kind of slam shut. We stayed in room 321. It smelled moldy and the smell was from the AC. Due to last minute nature of stay, and full hotel, we didn鈥檛 even bother trying to get it solved but let management know afterward. They need to clean this room鈥檚 AC unit. Also, I think the hotel may have the thermostats set to not run in the night? Or maybe just our room really was having issues. Bed was a bit soft but room was easily darkened and we were tired, so slept well.

Helpful?
K
Krista
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

10.0

Overall it was great.

Helpful?
J
Jessica
Verified booking
Standard Room
Stayed in Sep 22, 2025

"Exceptional"

10.0

Clean , spacious , free spring water , friendly and helpful staff and reasonably priced

Helpful?
A
Annie
Verified booking
Standard Room
Stayed in Sep 21, 2025

"Exceptional"

10.0

Nice area and mostly quiet. The mall is nearby with lots of dining around. Room was clean with no signs of bed bugs. Kind and helpful service from staff.

Helpful?
J
JaniceusUS
Verified booking
extended_group
Standard Room
Stayed in Sep 19, 2025

"Excellent"

8.0
Helpful?
A
Anne
Verified booking
Standard Room
Stayed in Sep 18, 2025

"Exceptional"

10.0

Like every Springhill suites I鈥檝e stayed at, this one was wonderful. Clean, open design, excellent breakfast.

Helpful?
D
David
Verified booking
family
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

10.0

The facility has under gone a recent renovation. The lobby is still being finished but the staff continued to be very efficient. The property appeared to be safe and well cared for on the exterior and interior of the facility. I enjoyed the indoor pool and exercise room. Morning breakfast was a typical offering of motels but was very fresh and well protected from contamination. Rooms were clean, quiet, spacious and very comfortable. A wonderful two night stay.

Helpful?