Quality Inn & Suites Tampa near Fairgrounds and Casino

The front staff at check in were so nice and friendly. They suggested we leave our luggage and go grab a bite to eat since our room was not ready and even gave suggestions. Sophia in housekeeping/breakfast area went above and beyond. There was a VERY large, self centered group of people at breakfast and she realized that I had been waiting for 30 min to just get to the waffle station. She went in the back, poured me some batter and brought out another waffle iron for me to use. That same group threw trash on the floor (and told her to pick it up), left all their trash on the table and floor and she cleaned it up without saying a word. ANY time I saw her the whole weekend she was always smiling and ALWAYS addressed us and asked how things were. She needs to be in a more customer service role. She always made me smile. The manager at the hotel also asked me how everything was and was always giving positive comments to the staff. EVERY Staff member we came in contact with made sure our stay was the best it could be.

The AC filters need to be changed or cleaned. Had a musty/stale smell.

The hotel was clean, the air conditioner worked well, there was a fridge in the room

I called down for maintenence twice, they never sent anyone up, when I checked in the front desk agent was kind of a jerk, and while there's a fridge, there's no microwave in the room.

La chica de la recepción que habla español muy formal

La chica de recepción de las uñas exóticas un poco tosca, la habitación tenía el piso sucio y con residuos de comida de otro huésped, no había tohallas en la piscina ni servía la ducha

I had a great experience at this hotel. Everything was very clean, from the rooms and bathrooms to the fresh sheets and towels. The staff was extremely friendly, and the rooms were spacious and comfortable. The shower had plenty of warm water, and the property was well maintained—nothing looked run down. The pool was very nice, and at night it lights up beautifully, creating a great atmosphere and making it perfect for taking pictures. The hotel also has an outdoor grilling area with tables, which is ideal for families who want to enjoy a picnic or cook a meal together. The picnic area itself is beautiful and adds to the relaxing feel of the property. For the price, this hotel was an excellent value. I would definitely stay here again.

There were two things I didn’t particularly like about my stay. First, the pool towel station had baskets labeled for clean and dirty towels, but there were no clean towels available during my visit. Second, I found the complimentary breakfast to be very basic and lacking variety. The only hot item available was boiled eggs, while most of the options consisted of bagels, waffles, cereal, and other carbohydrates. As someone who prefers a lower-carb breakfast, I would have appreciated additional protein options such as sausage, bacon, or other hot breakfast items. Expanding the breakfast selection would make the experience much more enjoyable for a wider range of guests.