Hampton Inn & Suites Tucson East/Williams Center

Ease of checking in

Good Location

We had to cancel our trip but neither hotel nor Expedia would accommodate.

The evening of and morning front desk staff were friendly and efficient. A woman, D., who checked us in went out of her way to find us the one item we really wanted after our long hot day. Hot black tea! Thank you so much. The room was clean and modern with great bed linens, cotton and fresh and clean. The breakfast gets one star out of five. It is not up to the standard we have come to expect from HI. It was no different from what the less expensive chain hotels serve. Why pay the higher cost when the breakfast is what you get at most Days Inn, La Quinta, etc? The only fresh fruit was apples and some very old bananas, two of which were badly bruised and completely mushy inside. Only two cold cereals, one very sugary. When the little tubs of yoghurt ran out, the employee would put out only three or four more. Everything about this breakfast was penny pinching. Lowest possible cost, and it showed. The staff person in the breakfast area was unhelpful, uncommunicative and did not make eye contact when l spoke to her. She was basically grumpy. I don’t know is this experience points to trend in breakfasts at HI or if this particular hotel is an anomaly. Would NOT return, the breakfast was very disappointing.

If you're looking for a reasonably priced hotel to stay in Tucson look to this hotel. First off this room was so impeccably clean not a spot of dust anywhere. I was told the rooms were refurbished in 2019. The bed linen, the furniture, the carpeting and the bathroom fixtures are 100% perfect. The room looks and feels clean. It looks freshly painted without any spots or smudges anywhere . There is soap, body wash and shampoo in the shower . There are even makeup wipes located on the sink in the bathroom . The room is well lit and there is no odor of any sort in the room . The person checking us in was well informed and was able to answer every question that I had. His name is Blake. The only bad thing was it's his last day here at the hotel and all I can say is that it is their loss. This hotel is conveniently located and there are many restaurants in the area to choose from.

Breakfasts were varied and very good

I loved everything about the hotel

Excellent service!

Everything was good, staff was friendly.

Visited Tucson to go ferryto a concert at the county fair. Room was clean and comfortable, staff was friendly, and breakfast was good. 😊