Altis Belem Hotel & Spa, a Member of Design Hotels

Amazing property in an amazing location!

Best room I have ever had in Europe.

Honestly one of the best hotels I've stayed at in Lisbon. Staff were super accomodating and the property is gorgeous.

We spent five perfect days at the Altis Belem, a fantastic hotel right on the river walk in Belem, a five minute walk for the Torre do Belem as well as the monument to the Portuguese Age of Exploration. It has the only riverfront location in Belem, and one of two in all of Lisbon, adjacent to the marina. A more convenient location in Belem does not exist. Wonderful room with a balcony, and a fabulous staff. An especial shout-out to Iris, one of the waitresses, originally from Brazil, who always had a smile on her face. The entire staff was extremely friendly and helpful, well-trained and fluent in English. The buffet breakfasts, which included the right to order off-menu versions of eggs benedict (not our favorite) included wonderful fruit and great breads and baked goods, all made in house. Because we had praised the baked goods to staff members, a member of the staff--turned out he was the hotel General Manager!--arranged for us to depart with two specially baked loaves of nut and raisin breads. On the spa level, there's an enormous heated pool and quite a fine hammam (steam-room). We spent quite a bit of time in both, unwinding after long days of visiting museums. We felt pampered and cared for. Not an inexpensive hotel by any means, but well worth the price for the luxurious experience.

Great hotel with the exemption of the Spanish manager, she didn't treat me us a good customer, she was ugly when we asked her to extend the check out 1 more hour., instead of 12.00 we asked 1.00 and she refuse in a bad manner., the rest of the staff and the hotel was great !!!!

We stayed at this hotel for four nights on a recent trip to Lisbon, and we thoroughly enjoyed our visit. The hotel has won awards for design and architecture, and it’s not hard to see why. It’s a beautiful building, inside and out, with amazing views of the river. It would be very easy for a place like this to feel a bit aloof and snooty, but the staff are fabulous, they were friendly, welcoming, and helpful. We had a bit of a personal emergency whilst there, which Joao on reception sorted out for us with a minimum of fuss. All the staff are a credit to the Altis organisation. We were upgraded on arrival, and our room was fabulous. We had a balcony with a river view and a jacuzzi bath, which was just amazing. The room was impeccably clean, the bedding, toiletries and towels were of a high quality, and the huge bed was very comfortable. We took advantage of the terrific facilities on offer, spending a few afternoons on the roof-terrace, reclining on the sun-beds whilst watching the ships on the Tagus, the flights descending into Lisbon airport, and the crowds milling around the waterfront attractions at Belem. We also used the gym and the spa several times, which well equipped and a pleasure to visit. Both were relatively quiet when we were there. We absolutely loved our stay at the Altis Belem, and were sad when we had to leave, we’d have no hesitation in recommending this hotel, especially if you enjoy comfort, great design, and good service.

Excellent 5 star hotel right on the river! Yet, not in the middle of town but in walking distance to Jerónimos Monastery, the seafarer memorial and map and the heavenly place where the original Pasteis de Nata are made. The food was some of the best I had in Portugal, wine selection and staff, just wonderful. Our room was very spacious, clean and overlooked the marina!

Will be back often! We are from S.F. California and stayed 10 days. The pictures attached say enough but this location is a $5 ride from everything, makes Lisboa feel more like Santa Barbara or Embarcadero - water, people jogging, great views and actually closer to many of the key places like the museums, Belem tower and huge explorer statue. THE MOST IMPORTANT though are: - excellent staff from the roof to the spa - on the ball manager - nice, smart and very caring of her staff and you. She remembers all guests name - "welcome back Mr. Obama" .... - beautiful and quiet rooms with huge bathrooms and no 'toilet smell' like other Lisbon hotels - great food options in hotel and 10-minute walk to many, many more - And the price was very reasonable for such a gorgeous room, property and location !!!! We stayed in late August and loved the spa pool when too hot outside, for the rooftop pool. The breakfast was perfect. Gym was small - but go for an evening run instead along promenade or take Wegovy, OK - that's probably too much - but we would not be surprised if the Four Seasons tries to buy it, to compete with the boring Hyatt a few blocks away!

Beautiful property, wonderful staff, excellent food. Clean and spacious rooms, stunning views of the marine, Torre de Belem, river. Short walk to Torre de Belem, mosteiro de São Jeronimo and museu da marinha. About 25 minutes walk to Passeio Maritimo de Alges (where NOS Alive festival takes place)

We visited Altis Belem for our honeymoon and had an amazing experience. Since we arrived at the hotel, Leandro was very welcoming, thorough, and helpful. It was great being close to two beautiful monuments on each side and being able to enjoy the spa and rooftop pool. It was only a 10 min drive to the downtown area which we found very easy to get to with Ubers/taxis. Can’t recommend this place enough!