W Ibiza

Great location and facilities

Location

Lack of facilities

location is in the middle of Santa Eularia - doors open up to the Beach which was clean, warm clear water, they had beach beds for W guests as well, pool area is good as is roof top, service is excellent - very friendly relaxed and professional. We had a suite with a huge bed / sofa shaped thing, you can tell that the quality of the materials like bedding, towels and even furniture is high quality. I guess you'd expect it at that price but, we've stayed at several 5* hotels in ibiza over last 10 years and id say that the W tops them, this includes ME , 7 Pines, and Mondrian.

nothing really, we did have a hire car which we used the hotel service to park for us, its 20 euro's per night. It wasnt a big thing but would have been nice if it were free to park.

Beautiful hotel

Staff could have been more helpful

That you dont sell coca cola. Only Pepsi that we seriously dislike. Same with water and all pepsi products.

Lo mejor de este alojamiento no son sus piscinas, ni tampoco la excelente comida en cada uno de sus restaurantes o en el desayuno, ni tampoco sus habitaciones, lo que hace diferente al W Ibiza respecto a otros hoteles es que tienen el mejor staff de toda Ibiza. El servicio de conserjería de Berni y Maria fue increíble, lograron reservar mesa en sitios que me ha sido imposible durante años y tenían respuesta y contactos en todos los sitios ya fuera para alquilar motos de agua o reservar en el Amante donde toca llamar 6 meses antes. La recepción fue muy cálida y nos dieron la habitación a las 11 de la mañana y nos dejaron hacer el check-out pasadas las 12. Juan que es uno de los botones-ayudantes del hotel merece todo mi gratitud por llevarme la maleta al aeropuerto a 150km/h para que no perdiera mi vuelo, después de que un compañero no la subiera al taxi reservado. Si buscan buenas habitaciones, excelente comida y un sitio de relax con unas piscinas de película, reserven en este hotel porque el staff es la 6 estrella de este hotel.

We had a great time there. Staff are very professional and friendly. Room was very clean and comfy. We had a city view but was quiet room. The hotel design is making the possibility of having a sea view room much difficult. Breakfast was amazing. Gym is very good. Pool area is nice too despite that the sun doesn't last all day because of the hotel design, but you have the roof top pool which is adult only anf access to sandy beach. The food is great and have good verities but its a bit expensive! But I think this a common thing in Ibiza.