Americas Best Value Inn and Suites Greenwood

there was no breakfast.

The price

The shower had no HOT WATER the room had no mirrors and had no ice machine

Very nice location

No hot water, no TV remote, and no towels

False advertising No me gustó nada they don’t have none smoking

Todo no microwave broken fridge change three time all were smoke when I ask for none smoking

Upon arrival, I observed that the room appeared to be either uncleaned or unused, as evidenced by spider webs on the keypad. Despite this, I entered the room, opened the drapes, and found numerous dead flies. Later that night, I inadvertently stepped on a cockroach that had not been present earlier. Fortunately, I had Clorox wipes and Lysol spray, as well as paper towels, which I used to clean the room. As a guest, is it my responsibility to clean the room, or is it the hotel's obligation to provide a clean and sanitary environment? Due to my exhaustion from the long trip, I chose not to escalate the issue. Unfortunately, the hotel's advertised amenities, including breakfast, were not available, which will deter me from visiting this establishment again.

I reserved two rooms for two nights because of the pictures that were shown on the website which are absolutely not this hotel it showed a beautiful lobby with couches not true you don't even walk in the lobby pay for your room through a window there is absolutely no continental breakfast not even coffee was available. It showed a gorgeous pool not there it's a dirt hole. There was garbages overflowing everywhere bugs all over cockroaches in the rooms in the beds deporable hotel. When I first got the keys for the rooms they were upstairs is stated there was elevators available no such thing nasty upstairs and the first room we come up to the door open being used by the workers has their tools plugged in the outlet and using the restrooms no tissue in it and the workers are right outside the rooms spray painting right where the rooms are that they rented us. They were supposed to be microwave refrigerator for us to use including Wi-Fi and Wi-Fi only worked when you was in the lobby area and the microwave was in one room disgusting with and no fridge and the other room had the refrigerator that was disgusting iced over couldn't be used. There was absolutely nothing at the place that resembled any of the pictures on your website it's false advertising and this should never happen to anyone. I had the rooms reserved and was unable to cancel had to stay because I had to drive for 11hours from Illinois to Mississippi for a funeral. I need to be reimbursed, I have photos and videos

I was lead to believe that it was a well kept astablishment from the photos, but it's anything but, This place was filthy, the rooms was unfinished, & they had roaches, & dead bugs that was visible, & very unsatisfactory to even sleep in, I'm asking for a full refund, because their ad is Extremely False Advertisement !!!

There were bedbugs,bugs in bathroom,dirty bathroom,bad odor in room trash and broken glass in parking lot.No breakfast.