Khaolak Emerald Beach Resort and Spa

This is a FAMILY hotel. The kids pool is amazing, but if you don't have kids, I wouldn't recommend this hotel. Pros: Wonderful being on the water! Could walk to convenience stores, a few restaurants and bars. Decorations - the hotel really decorate for Valentine's Day. The elaborate decorations surprised us. There are multiple pools and the grounds are nice. Cons: The bed was lumpy and not comfortable. Our door had a crack where people could peek in. Our friends who booked two rooms did not have that same issue. The hotel staff was unable to refund our friends 250THB, after he talked with 4 different people. That's pretty silly. The happy hour drinks are all sugar and not very strong.

The worst hotel we have ever stayed at. This hotel claims there are a 4 star hotel but it’s not. It’s a 2,5 star hotel and that says it all!

Hei Hotelli on aivan loistavalla paikalla ja erittäin hyvä lapsiperheille.Ainoa iso miinus on hotellin keittiön taso ei osata hyödyntää olevia raaka -aineita thai keittiön osalta ja muutkin ruuat eivät herätä innostusta.Hotelli aivan oikea luokitus on 4 tähteä mutta keittiö 2 tai kolme T: Ari 30vuotta Thaimaassa käynyt

Virkelig venligt personale og rigtig god service!

Superfint ställe med en underbar strand med en handfull restauranger som erbjuder sand mellan tårna. Extra plus till all personal som var fantastiska.

Personeel, kamers, kinderzwembad! Helemaal top was het!

Fint hotell med perfekt strandläge och även pool som i princip ligger på stranden. Hotellets egna restauranger är dock ingen höjdare men det finns gott om alternativ på stranden.

Les piscines mériteraient d’être plus nettoyées voir filtrées Sinon le reste est très bien

Stayed at the Khao Lak Emerald Beach Resort for 14 nights over the school holidays with my wife and two kids aged 2 and 5. We had a fantastic time at the resort our room was great and perfect for the 4 of us. Nice aircon thank god :-) It’s located directly on the beach so you can choose between the pool or the beach :-) we also took walks up the beach to visit other small beach shacks. The kids pool was great with a water slide and lots of shallow areas for my youngest to play safely in. Buffet breakfast each morning was good with lots to choose from and a fresh egg station :-) The only suggestion I would make is the the kids club could have more suitable hours so you can leave your children for a while as it is currently we could not make use of it which was a shame. All in all fantastic holiday and for sure we will be back to Khao Lak

L'accueil et le service proposé a été très apprécié. Face aux éventuels problèmes rencontrés, le personnel s'est toujours efforcé de nous trouver la meilleure solution. Petit déjeuner très bien, emplacement de l'hotel bien positionné dans la région de Khao lak pour diverses excursions une activité sympa dans les alentours de l'hotel (resto, massages, etc). Petite remarque: une brève présentation des services de l'hotel (navette gratuite vers Khaolak à certaines heures, etc) serait un point d'amélioration à apporter.