Casa de las Flores Hotel

Limpieza y atencion

Las almohadas, bastante gordas y duras

La ubicación

No hay buena limpieza en las habitaciones, el baño (wc) tarda mucho en llenarse de agua después de la descarga al rededor de media hora.

Clean, comfortable and excellent location

Dem Zimmer und den Innenhof fehlt der Charme von Oaxaca......wird den Namen Casa del Flores nicht gerecht. ....super harte Kopfpolster

Je n'ai rien aimé dans cet hotel. Les photos ne correspondent pas à ce qu'on trouve. La chambre et les fenêtres donnaient sur un couloir, et donc la chambre n'offre aucune intimité et est sombre. J'ai demandé de changer de chambre. Ils voulaient me charger un supplément pour cela. Le personnel n'étaient pas aimable. J'ai quitté l'hotel. Je suis allé dans un autre hotel. Mais ils m'ont chargé la chambre que je n'ai pas utilisée. Ils ont refusé d'annuler le paiement que je venais de faire par carte bancaire. Je me suis sentie volée.

Hotel horrible. À ne jamais y revenir !!!!!!!!!! Dommage qu'il n'y ait pas de ZERO dans la note à atribuer...

Vista

Que el baño no tenga aire acondicionado

The location of the hotel was good, being a few blocks from the city, and bus station etc. However, the hotel is on a hill at an incline so you must be reasonably fit and mobile for the walk back from the sites

Upon a reservation, a month earlier, I was asked to pay upfront for my entire 10 days stay upon booking, with no other options provided. One my first night, I was placed in a small room with a huge bathroom with lots of noise from the car parking lot. There is no soundproofing. I asked to change my room, and the noise improved. However my bed sheets were not changed for several days. The bed cover has stains on it as did the pillows from the previous occupants. The tap and shows did not operate properly and were full of limescale. There were days where there was hardly any water on the taps and shower. The hotel is cleaned to a poor standard. There stains and water marks all over the bathroom, taps and shows heads at the end of their life. The beds can be hit or miss, when I moved room there was a better bed. There is no fridge! When asked I was provided with a wine cooler where a temperature could not be changed. The terrace is small and overlooks the parking lot. I did not see any guests use it, as you would block the walk way between rooms. The pictures of the condition l, terrace and bathrooms are very misleading. While having a restaurant, from day 2 onwards I was told there was nothing for breakfast that could be ordered, as they run out of things. When I did get breakfast two days of my stay, I had to remind the staff to bring the rest of the items that was part of my order, ie the menu would say fruit with yogurt and granola, but I was only served fruit ! The manager has no customer service skills, she makes you feel like you’re inconveniencing her. You may ask, why I continued to stay. In short, I had already paid upfront (a ridiculous price for the standard the hotel was) and during the high season it’s impossible to find other hotels. I believe overcharged and the information shared with me about direct day rates when asked, was manipulated so I do not raise a case with booking.com

Todo pero la atención y ubicación son muy buenas

El estacionamiento es chico y de acceso complicado

The location was the best! A little ways away from the busy town but close enough to walk into. The staff was absolutely fantastic and our room was so clean, quiet and comfortable! Laundry service was great! We will definitely be back!

muy cerca del centro histórico, habitaciones limpias con acabados recientes, ropa de cama y muebles nuevos

las toallas están viejas y rasposas no van con el nivel de lo demás del hotel... supongo que es lo que sigue porque se nota que están renovando