Nova Constantia Boutique Residence

Great hotel. Staff super attentive.

Staff is always helpful, the breakfast is great and the place is nice and quiet. Rooms are very spacious.

Beautiful location in leafy green Constantia, with easy access to the M3 and in proximity to the Constantia wine estates. We booked the apartment, which was very spacious and clean. It was a bit chilly for swimming, but the pool looked inviting. Tennis rackets and balls were made available for use on the tennis court. The hotel itself was tastefully decorated and spotlessly clean. Staff Koko, Mary and Gladys were very friendly and accommodating. Gladys cooked us a delicious English Breakfast every day to our exact requests. Manager Lee kindly offered us a late check out, free of charge, as we had a late flight back to Europe.

My only real complaint was that there were several changes in floor level - no fewer than four between the bedroom and bathroom, which made late night toilet breaks a bit challenging. Possibly unsuitable for elderly guests. Bathroom décor perhaps a bit dated, but fully functional. Finally, while it was not an issue for us, be aware that there is very little privacy in the bedrooms, as the sliding screen doors separating the bedrooms from the lounge are more ornamental than functional and have large holes that you can see through. Also, in bedroom 2 there is a large gap above the gas fireplace (which no longer appears to be functional) so it is completely exposed to the lounge. I don't think the apartment would be suitable for unrelated guests or couples.

The staff were amazing. They made us feel at home and created a relaxed environment. The rooms were turned daily and not too early, which was great when wanting to sleep in. The kids had so much fun in the pool and playing tennis. A real home away from home place.

The family room was a bit stuffy, with condensation as the evenings gets cooler, but there is a heatpump to compensate for that.

The staff are super helpful and friendly. The chefs go out of their way to make mealtimes special. Lee - the manager - is the epitome of service excellence.

Comfortable, safe, friendly.

The open plan Bathroom is great for couples, but proved a challenge for our teenagers.