Courtyard by Marriott Indianapolis Downtown

Fantastic customer service, with great recommendations for things to do in the city when our original plans were cancelled.

No pool or hot tub

Perfect location for the event we were there for. Parking was a breeze. Staff was friendly and helpful. Room was clean.

One of the elevators was down which led to long wait times. Stairs were hard to find initially, but now I know. Pillows were flat and not supportive.

All the staff I interacted with were friendly. My room was quiet, but all of the doors would slam shut loudly. There was a great discrepancy between the cleanliness as the JW Marriott (the conference hotel) and the Courtyard.

There were broken buttons in the elevator. There was an overall musty smell in the whole hotel, and I could tell my room was very hastily cleaned. I was disappointed in the overall cleanliness of the hotel, and the check in time did not match what was listed on Booking.com

I like the whole experience

This is a convention hotel so it’s busy but staff is friendly,rooms were nice & big

Cleanliness and friendly staff. Good location. Smeels so clean in your room

Parking ramp spots very close for a big vehicle