Regal Port Douglas

Fab location

Nothing

Awesome location, friendly helpful staff.

Welcoming staff, fabulous location, great facilities, comfortable bed, very clean, nice pool with plenty of lounges and a communal BBQ! overall a great hotel and we would definitely stay here again.

The shower over the bath was unpleasant. Privacy from outside and also having to shower in the bath in front of the bathroom mirror. Slightly mobility issues would prevent you from staying in thuu it a room.

Molt cèntric, a curta distancia del supermercat Coles i molt a prop de tot. L'habitació complerta, amb jacuzzi dintre. Llit molt bé. Aire condicionat i ventilador. Hi ha lloc per aparcar cobert i amb porta que tanca per la nit.

No inclou esmorzar, has d'esmorzar fora o comprar alguna cosa al Coles. La piscina molt petita i l'aigua semblava amb una mica de color d'algues, no la vam provar. La resta tot correcte.

I was upgraded to a spacious apartment. It had all the facilities you need for simple self catering. The location was terrific. It was a short walk to cafes, restaurants and the Marina. I had spa bath on my balcony which I used after long walks in the local area and Mossman gorge.

I was there for 7 nights - so didn’t qualify for house keeping services.

The reception staff were a bit rude when I called to ask about early check-in. I had emailed two days in advance, as I was arriving from Cairns, but when I called, I was told check-in was strictly at 2 pm without checking if the room was ready. I was also cut off before I could explain. After waiting 1.5 hours, another guest nearby called and was told their room was ready. We called again, but were still told ours wasn’t, and the call was again rushed. Shortly after, a housekeeping manager came and told us our room was actually ready. We called again and spoke to a different, much kinder staff member who finally gave us the access code. It was a frustrating experience just to confirm our room was ready! Besides that situation, we loved our room and staying in the hotel, as the jacuzzi was amazing and the bed was so comfortable.

The location is amazing right next to the Main Street and super quiet

There isn’t a 24 hour reception and for a hotel it feels strange to arrive at 5 pm to find a key in a box