Doubletree By Hilton Sheffield City

Location

Appalling to end up with parking ticket and £100 fine after paying £15 for 24 hrs parking per the web site. This has been confirmed with the hotel and that we paid however they said you had to put in your leaving time which we estimated - hence unknowingly overstayed as although we did not stay the 24 hrs - apparently we went over the time put in the machine !! Outrageous and really soiled our trip - the hotel say they can’t do anything ! Beware put in 14 hrs in the parking machine

Very poor breakfast, bland, eggs overcooked and scrambled eggs rubbery! Evening meal was overcooked burger! Asked reception for an early morning call at 06:45 and they wrote it down on spice of paper without room number or name, I mentioned this and he said it would be ok, no wake up call and I mentioned it to the supervisor in the morning and his reply was ‘ ah, it should of been done’ bloody clueless! Good job I got to my training on time!!

everything was spot on, can't fault the hotel. breakfast was really good

Car Parking was so disappointing, my son lives 1/2 mile away so all I wanted to do was check in and park my car at my son's house however the punitive car parking charges are applied instantly.

Room and facilities are spacious and clean. Bathroom is really nice. Welcoming atmosphere in the foyer, friendly staff. Fresh cookies on arrival as expected.

Beds are somewhat comfortable but quite firm after awhile. Pillows are very soft, don't offer any support. There's a distant fan sound in the room that can't be turned off as far as I can tell. Bit of a light sleeper myself, might not bother other people.

Staff were fantastic, service was spot on.

Lights in my room didn't all work but only a minor inconvenience.

Good location nice hotel

When Sheffield are playing at home difficult to access hotel during match times

Lovely place room service amazingly simple perfect location excellent bar and restaurant

Nothing

I stayed in this hotel for 2 nights whilst visiting Sheffield for the Snooker, and I can safely say this is one of the best hotels I have stayed at. Everything was immaculate. The rooms were very modern and classy. The bed was extremely comfortable, the decor was very modern and clean, and the bathroom was very luxurious. The staff were exceptional, with special mention to the breakfast team- on both mornings they were very welcoming and bubbly. The food was also really good at breakfast, and the dinner/all day menu at the restaurant had some really nice looking stuff on there too. All in all, a fabulous place to stay, with only a 15 minute walk to get into the centre of Sheffield! I will definitely be back.

I genuinely can’t think of anything!