Aqualuz Troia Rio by The Editory

Absolutely disappointing. The hotel property was advertised with wellness centre, pool, gym etc. however, it seemed to be all under maintenance at the same time. The condition of the indoor pool was absolutely filthy and unclean. Me and my partner had to travel to another hotel to use their swimming pool. No help from management. Staff at reception admitted pool had not been clean and poor management. Booked a massage and the masseuse never showed up on the agreed date, she then sent a text message saying she had to cancel last minute. This hotel has a lot of potential, unfortunately it does not meet the standards of a 4 star hotel. Very expensive stay for unusable facilities. Waste of money!

Fabulous place; peaceful and beautiful area, huge sandy beach with shallow water. Hotel has a lovely pool, its staff was very friendly spacious room with large terrace and amazing view. Fantastic breakfasts The only minus for me was lack of coffee/tea maker, I think hotel at this standard should provide it.

Dentro do expectável.

No geral foi agradável! No entanto o quarto precisa de ser remodelado, está um pouco estragado ao nível do pavimento e mobiliário da sala! Poucas espreguiçadeiras na piscina! Mas é para repetir!!

Good for families

Na chegada não foi comunicado o que tinha para oferecer de instalações e de refeições. Estadia sem agua quente onde existiu comunicação com a recepção e foi prometido que o problema estava resolvido no dia anterior a noite. Fomos obrigados a dar a bebé com agua aquecida em cafeteira. Dia seguinte o problema persistiu. Casa de banho em mau estado. Camas extremamente desconfortareis.

Très déçue de la qualité de l’hôtel. Chambres vieillottes, ménage fait à la va vite. Besoin d’un grand rafraîchissement. Pas digne d’un 4*. Équipements en panne comme le sauna, jacuzzi, etc. Très cher pour la qualité de l’hôtel. Seul point fort la gentillesse des animateurs.

Localização excelente perto da praia e Marina.Muito bom para famílias,animação na piscina espetacular,os animadores são muito simpaticos e têm muito jeito para lidarem com crianças...

Melhorar a limpeza nos quartos e o ginásio que falta espaço e equipamentos

an excellent place, but a lot of kids, the people at the lobby very thoughtful, especially Raquel.