Aloft by Marriott BWI Baltimore Washington International Airport

This hotel is a complete scam. They state that they have a shuttle to take you to BWI. In fact, the shuttle only runs very limited hours including no shuttle noon-2pm, and none from 10pm-7am. If your fight is during those hours, you will be totally trapped because Ubers will not come and get you typically because it is such a short fare. Hotel makes VERY misleading representations about its shuttle services.

Staff was friendly at check-in and at check-out. The shuttle was right on time, and the driver was friendly. The air conditioning was very cold. Quick access to BWI. It was easy to book online and communication prior to stay was good.

The bed was "off" the platform--it was too short. So I hit some body part either getting in or out--couldn't switch sides either. Pillows were awful. Room noise was not great. A lot of random banging and unidentified noises throughout the night. I was warned there were two groups of teenagers but they were on another floor. I suspect it was still them despite being on a floor where they were not staying (according to the hotel staff). While near the airport, it was really remote and I didn't have a car--no close food options. The hotel restaurant was closed due to staffing. I had to walk to the Hilton or wait an hour for door dash (which was their suggestion). Stay at the HIlton for a few more bucks if you can!

The location was great for what we needed.

The noise was constant. The bed was extremely uncomfortable, I felt every spring in the mattress. It was so bad we left at 4:00am because we could not sleep due to the noise and uncomfortable bed.

Location next to the airport was amazing. Instead of every 30 mins the shuttle ran consistently.

Pool smelled like mildew and didnt look clean. Room amenities didnt work, do dining on the property. Staff was rude and nasty.