Hilton Garden Inn Fort Myers Airport/FGCU

Overall, my stay was pleasant. I was staying in room 528. The shower had low pressure as half of the water was coming out of the shower head and the other half was coming out of the faucet. The water coming from the faucet was very loud adding to the pain of my migraine . I called in the complaint. Someone came to inspect the complaint in my absence. I noticed that a few things at the tub were disheveled. However, there was no corrective measures taken. I went downstairs and conversed with Paola. She was very pleasant and understanding. She did not hesitate to assign me to another room directly across the hall (room 529) so I could stay in close proximity to my family. Once I changed rooms, I was able to enjoy a quiet hot shower and rest after a long day of grieving the loss of my uncle. Thank you Paola for being so understanding and kind.

Extremely friendly and helpful front desk agents. Moma Mia and Paola checked me in and gave me great recommendations for dinner and things to do in the area. You can tell both these ladies love their job and enjoy making people feel at home. Breakfast was delicious and staff was very attentive. Way to go Hilton!

Have a great experience at the Hilton Garden Inn/FGCU. ROOM was nice and clean. I meet Austin the bartender they have and he was great. Very attentive and interacting with customers. Glasses were clean and drinks were made very well. Will definitely stay again.

It was fine.

I tried to add a day into my reservation. I called the hotel. I called booking.com. I called the hotel again. I left a message attached to the booking a has to make to please use the same room. Instead, nope I had to check out of my room after the first night and after work check into a different room. So all of my belongings sat out in my vehicle all day in the heat. Was very frustrating. I spent over an hour and a half on phone calls trying to avoid this. Completely ridiculous!

We loved staying at this hotel. It has a new hotel feel. It has a spacious lobby, with a restaurant and bar. The room was clean and in great condition. It has a nice sized outdoor pool and the inside exercise room has many types of equipment for its size. The staff is friendly. Thank you to the entire staff. We would definitely stay here again.

Front desk was amazing especially “momma Mia” :) bartenders were amazing I have never had a more enjoyable stay somewhere. Pool and hot tub are also exceptional.

Absolutely nothing

Great stay, excellent service especially Ms Moma Mia and Yolanda, great ladies at the reception desk, thank you both for your kindness and professionalism. Happy holidays.

Awesome restaurant service and good food! Austin, the bar tender gave us really good service, definitely will comeback again.