Comfort Suites Kelowna

This hotel was absolutely amazing. We stayed here for medical appointments and shared one room with 3 people. We had 2 Queen beds and a fold out couch. The fold out was so comfy! Staff are incredible and the pool and hot tub were great. Location was central and a short Uber drive to anywhere! Highly recommend.

Clean, comfortable, staff was friendly and accommodating.

I did like the size of my room. The employees in the morning i spoke to were very helpful and accommodating. He gave me a very small discount to extend my stay as my flight wasn't until the evening which was very much appreciated without having to speak the the manger which I was told I would have to do my the night employee that checked me in.

When booking online the way it's worded appears you have a shuttle to the airport so a bit deceiving. The employee that checked me in was not a customer services based employee in my opinion. I cannot use wooden utensils and when asked if he could provide an alternative he didn't even get up off his stool to speak to me and his answer was simply no after purchasing something from your store. After explaining that i was under the impression that an airport shuttle was provided a little better discount to extend my stay into the afternoon would have been appreciated.