Hilton Garden Inn Indianapolis Northwest

Excellent service and the food far exceeded my expectations for hotel food! The service was quick and great! Will be staying here again.

From the moment we arrived, the service stood out. Khalia, the Front Office Manager who checked us in on the night audit shift, was incredibly sweet and welcoming and immediately made us feel at home. The next morning, the team went above and beyond by taking the time to look around and find earplugs for us as we were heading out, since we needed them for a monster truck show later that day. That small but thoughtful gesture really meant a lot, especially traveling with a child. It was also great to see Brandon, the General Manager, personally working breakfast and later noticing him meticulously cleaning the lobby floor. That kind of hands-on leadership speaks volumes about the pride and care taken at this hotel. At checkout, the front desk associate was phenomenal. Friendly, efficient, and genuinely kind, she wrapped up our stay on a perfect note. The hotel was calm, clean, and comfortable, making it an ideal place to unwind. You can tell this property is well-led and that the team truly cares about the guest experience. We would absolutely stay here again and highly recommend it to anyone looking for a relaxing, well-run hotel.

Mary was a wonderful bartender and made our stay a pleasurable experience. Service was prompt and we were made to feel at home.

friendly workers, store in lobby with snacks/necessities, & clean room

pillows were super uncomfortable

Clean, friendly front desk staff, great shower & water pressure, great location