Puri Saron Seminyak

Location, staff, room.

BED - Too hard Pillows lumpy (but we're changed immediately on request).

The staff were amazing

Not enough shade by the pool, lots more umbrellas and maybe a shade sail over bits of the pool,

Pool area great, good proximity to beach

The room very small with minimal seating. Tv too small for room couldn’t hear sound. Beds very uncomfortable. Booked ground floor double bed room but on arrival had to choose ground floor single beds or upper floor double bed. As there are no lifts (we are aged people ) had to choose ground floor. Door onto balcony would not lock ( was repaired). Electric kettle mouldy (changed for us) ants on one of the beds so couldn’t use until sheet change.

Loved the location and the traditional Balinese grounds

Pool towels always late Room service only 10-10

My husband was very ill during our stay - your staff were just superb & went above and beyond to ensure we had everything we would need

can't think of anything

Gardens and vicinity were great

Gardens

Great location & pool. Beach very close. Friendly staff & yummy food.

Great location. Attentive and friendly staff. Clean hotel room and bathroom. Large pool with plenty of sun loungers. Excellent breakfast options. I felt very safe as a female travelling alone. Quiet at night.

Not many negative comments however the mattress was very firm which isn’t my preference. Also, the staff were slow to collect empty glasses and plates after use which wasn’t a great look and attracted flies.

The location is excellent

We had noisy neighbours