The Opus Westchester, Autograph Collection

I thoroughly enjoyed my stay at the Opus. Special thanks to Vanessa. Her hospitality is top notch!

The hotel is perfectly fine but the cost was of a lixurious and special place which this wasn’t The car valets couldn’t speak enough English to understand my answer when they asked me for my phone number and room number. I couldn’t control the tempering the room so I had to sleep under a blanket in June And they charge a $35 resort / destination fee which was total baloney and was just a way of jacking the cost up without admitting it. Perfectly ok at hotel which wished it was a luxury hotel

The rooms are clean and spacious. Service is outstanding. Hassna was great! She made sure to check me in quickly since I got in late.

We had a block of rooms at The Opus for my son's wedding. The staff at The Opus went out of their way to accomodate every request we made, but it was especially Vanessa, the front desk supervisor, who was exceptional. She helped me several times over the weekend when I was stressed with pre-wedding chores. Vanessa offered me her help and she was calm, kind, efficient and professional. She is an asset to The Opus. Vanessa truly made my stay there an excellent experience.

Stayed at The Opus, Autograph Collection in White Plains and it was excellent. Fantastic location right in the heart of downtown — super walkable to shops, restaurants, and everything you need. The check-in greeting was warm and welcoming. As a Marriott Ambassador Elite member, they upgraded both of our rooms and included a very nice welcome gift. Couldn’t recommend this hotel more highly and a great value too. Special shoutout to Vanessa and Eze at the front desk — they truly went above and beyond!

Vanessa at check-in was terrific!

The Opus is definitely the beckmark for mainstream hotel brands in the area. It’s a pass or two above the other Marriott locations. Vanessa has checked me in at the front desk on my last two visits. She is very accommodating and makes me feel like she really wants to make my stay special.

From the moment I arrived, this hotel exceeded every expectation I had prior visits. The property itself is stunning—beautifully maintained with tasteful décor. Every corner reflects attention to detail, from the inviting lobby atmosphere to the spotless, well-appointed rooms. What truly sets this hotel apart, however, is its exceptional staff, especially Hassna. Every team member I encountered was not only professional but genuinely kind and attentive. The front desk staff greeted me with a sincere smile and made check-in smooth and effortless. They also took the time to provide personalized recommendations for local dining, which made my stay feel tailored and special.

This is my favorite Westchester-White plains hotel! The service is incredible!! Vanessa the front manager is kind, welcoming and helpful. She reminds you this was a Ritz Carlton with the Service and attention to details. She had my packages and deliveries ready. She reassured me that anything else I needed for my event would be delivered and taken care of. She even had an electric kettle in my room before I got there. She reminded me of the features that she knew I would be interested in. Spa, Fitness and happy hour with complimentary Rose. If you stay at the hotel in the future you are lucky if she checks you into your suite. If not request her!! As she makes everyone feel like a special VIP. The rooms are incredible of course. Comfy beds and Ritz amenities.

★★★★★ After celebrating our anniversary with a wonderful Saturday dinner party, my husband and I packed our bags for a much-needed getaway at The Opus Westchester in White Plains. From the moment we arrived, the experience was exceptional. A special thank you to Vanessa, whose warmth, professionalism, and attention to detail made our stay even more memorable. She went above and beyond to ensure we felt welcomed and cared for, and her outstanding hospitality truly stood out, along with the bellmen, 5 star hotel hands down. The hotel is elegant, beautiful, and impeccably maintained. Our room was comfortable, luxurious, and the perfect place to relax and celebrate this special occasion. Every member of the staff contributed to an atmosphere of excellence, but Vanessa’s exceptional service made a lasting impression. The Opus Westchester exceeded our expectations in every way. We are grateful for such a wonderful anniversary experience and look forward to returning. Highly recommended! Ask for the Opus Suite, we loved our access to the spa amenities, and gift card to the RedHorse Resturant. I can go on and on.